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[ Bugs ] Sage of battlefield

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Aiden E.B
  • Registered: 2019-08-16
  • Topics: 3
  • Posts: 6
On 2020-08-07 04:10:48 ｜ Show All Posts ｜ Descending Order
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Hi well I can't do sage of battlefield
Captura de Ecrã (224)

It shows like that I tried to log in again, clear cache, uninstall and install again but nothing work. It's been like this since last week

Platform : Mini client 2.3.0
Server number : 1472 Dragon Cat
Character name : Aiden
UID : 300051336566018

Operating system : Windows 10
Screen resolution : 1366 x 768
Your computer time zone and your country : 21:08 Angola
Are you using VPN ? : No

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Aiden E.B
  • Registered: 2019-08-16
  • Topics: 3
  • Posts: 6
On 2020-08-07 06:44:50 ｜ Show All Posts
4＃
  • Tachibana Saeko On 2020-08-07 06:23:50

  • Hello,
    Your picture isn't completely clear as to what is wrong. Are you just missing the interface to the right that shows names you can click? Are you completely incapable of interacting with other players? The screen looks fairly normal for first loading into the event. Can you further explain the problem?"
    Thank you!

It seems like it's loading but it's not, it's stuck I can't fight there even if I click on the others players it doesn't work. When I try to get out of the event it doesn't load. When I refresh the page and go again to the event again it doesn't work. It just stuck like it shows in the pic

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Aiden E.B
  • Registered: 2019-08-16
  • Topics: 3
  • Posts: 6
On 2020-08-09 04:58:19 ｜ Show All Posts
8＃
  • Tachibana Saeko On 2020-08-08 05:02:25

  • OK, I will look into this problem for you. In the meantime, the most likely issue is that it is on your end, since no one else has reported a similar problem. I notice that both you and the other person that reported the problem (your friend?) are from the same country/region. Are you possibly friends or related? Are you using the same internet connection? If so, that would make it even more likely that this is a connection issue. The best immediate fix would be to try using a VPN to play.
    Also, do you have this problem in any other events?

    EDIT: Also, are you capable of BEING attacked during the event?
    EDIT: And what screen are you in when 7:40 server time hits?

Thanks. Yeah we're related she's my little sister and use the same internet connection but it's a connection issue because we're able to do well the others events. About being attack, sometimes I am being attack but I don't see the battle it just shows me 50 points in the end of the events. Now about the time I don't know if it's am or pm but if it's 7:40 pm... (before starting the event) it says connecting to cross server platform after that it just get stucked.

Which region should I use in VPN?

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Aiden E.B
  • Registered: 2019-08-16
  • Topics: 3
  • Posts: 6
On 2020-08-09 09:03:45 ｜ Show All Posts
10＃

Hmm I see.


Well nothing I just wait for the event to start


About the VPN, how can I use it?

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Aiden E.B
  • Registered: 2019-08-16
  • Topics: 3
  • Posts: 6
On 2020-08-12 22:26:54 ｜ Show All Posts
12＃

Thank you

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