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5.0 GNW Treasure Minato
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[ Bugs ] Recharge issue,

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JKL29
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 12
On 2020-08-05 15:55:10 ｜ Show this Author Only ｜ Descending Order
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I got this issue when i recharge. but the ingots did not come. What do i do?

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tylermotoki
  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2020-08-06 12:51:58 ｜ Show this Author Only
2＃

Hello, this is likely caused by an issue with your payment provider, credit/debit company or recharge method. Customer service typically handles any recharge issues, as they can provide much more information than I can.

https://support-center.oasgames.com/


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JKL29
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 12
On 2020-08-06 17:59:16 ｜ Show this Author Only
3＃
  • tylermotoki On 2020-08-06 12:51:58

  • Hello, this is likely caused by an issue with your payment provider, credit/debit company or recharge method. Customer service typically handles any recharge issues, as they can provide much more information than I can.

    https://support-center.oasgames.com/


Its ok now. The money that was deducted from my account return. Since the transaction failed. Thanks for replying.

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