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  • Registered: 2018-01-06
  • Topics: 21
  • Posts: 270
On 2020-07-02 10:01:52Show this Author OnlyDescending Order
1# Go To

Dear Admin, I hope you can please help me out with this issue.

Platform (Browser -Chrome, Firefox etc / Mini client) : Mini Client

Server number : S853 Blue Bronze

Character name : DrunkenPro

UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) :300059867446914

Description of the problem you are experiencing: Earlier without the VPN I used to log the client and play the game but now the game loads but does not open up (Black screen). If VPN activated then the game loads. However VPN is not free.

Screenshot of the error page : Attached

Operating system : Windows 10

Screen resolution : 1920 x 1080

Your computer time zone and your country : Time zone in India (GMT+5:30)

Are you using VPN ? : At present YES.

The issues has been there from 01/07/2020. Please help !!


Error

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2020-07-02 10:20:28Show this Author Only
2#

Hello,

Please clear your cache and flush your DNS, then test your internet speed. If your internet speed is good and you are still experiencing this issue, please contact us again.

Thank you!




This post was last edited by Tachibana Saeko on 2020-07-02 10:23:54.
  • Registered: 2018-01-06
  • Topics: 21
  • Posts: 270
On 2020-07-02 12:40:19Show this Author Only
3#

loading errorinternetHi,Error99


As instructed, I have done but the problem is still the same. However, If i connect via VPN the game loads. Without VPN the game loads to 100 % then the black screen appears. Earlier for past few months, I have been plaything without connecting to VPN. I have also gone through various thread as posted in troubleshooting. But yet the problem is the same,




This post was last edited by DrunkenPro on 2020-07-02 13:00:05.
  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 21
On 2020-07-02 14:59:50Show this Author Only
4#
  • DrunkenPro On 2020-07-02 12:40:19
  • loading errorinternetHi,Error99


    As instructed, I have done but the problem is still the same. However, If i connect via VPN the game loads. Without VPN the game loads to 100 % then the black screen appears. Earlier for past few months, I have been plaything without connecting to VPN. I have also gone through various thread as posted in troubleshooting. But yet the problem is the same,

have u been having this problem from yesterday cause i have the same problem

  • Registered: 2020-03-15
  • Topics: 0
  • Posts: 10
On 2020-07-02 16:13:29Show this Author Only
5#
  • ZURA711 On 2020-07-02 14:59:50
  • have u been having this problem from yesterday cause i have the same problem

Me too. It has been happening since yesterday morning. I have tried these but like I didn't change anything day before yesterday. So how did the changes happen?

That is what is bugging me :(

Hope we get any help :(

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2020-07-03 05:07:28Show this Author Only
6#

Hello, do you guys experience these problems on both browser and miniclient? Or is it just one?

  • Registered: 2019-01-22
  • Topics: 10
  • Posts: 70
On 2020-07-03 06:15:15Show this Author Only
7#
  • tylermotoki On 2020-07-03 05:07:28
  • Hello, do you guys experience these problems on both browser and miniclient? Or is it just one?

Same issue for past 2 days happening to me on both miniclient and browser.

The loading stop for a moment at 49% and after that a loading error of some kind showup and boom blackscreen.

  • Registered: 2018-08-19
  • Topics: 0
  • Posts: 4
On 2020-07-03 09:45:23Show this Author Only
8#

same issue here too. haven't loged in for 2 days because of this problem and i hope we will be compensated for the inconvenience after they fix the problem. Both clint and web isn't working. For me it stops at 54% and flash isn't supporting. I did all possible countermeasures to solve the problem by myself but its hopeless. Please fix it ASAP.

player name: Ryu

player server:1017




This post was last edited by Athputhan on 2020-07-03 09:46:26.
  • Registered: 2018-01-06
  • Topics: 21
  • Posts: 270
On 2020-07-03 11:34:05Show this Author Only
9#
  • tylermotoki On 2020-07-03 05:07:28
  • Hello, do you guys experience these problems on both browser and miniclient? Or is it just one?

Both in Browser and miniclinet !!

  • Registered: 2020-03-15
  • Topics: 0
  • Posts: 10
On 2020-07-03 15:44:10Show this Author Only
10#

For me too both.

  • Registered: 2017-11-03
  • Topics: 3
  • Posts: 54
On 2020-07-03 15:50:45Show this Author Only
11#

Happening with me too

  • Registered: 2018-12-11
  • Topics: 0
  • Posts: 22
On 2020-07-03 20:45:55Show this Author Only
12#

same with miniclient takes so much time to load after merge...

  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 21
On 2020-07-03 23:37:55Show this Author Only
13#
  • Melio975 On 2020-07-03 06:15:15
  • Same issue for past 2 days happening to me on both miniclient and browser.

    The loading stop for a moment at 49% and after that a loading error of some kind showup and boom blackscreen.

has your game started i dont know why but mine started working and i didnt do any changes

  • Registered: 2018-01-06
  • Topics: 21
  • Posts: 270
On 2020-07-04 11:14:12Show this Author Only
14#
  • ZURA711 On 2020-07-03 23:37:55
  • has your game started i dont know why but mine started working and i didnt do any changes

No yet. It loads and then black screen. Its the same even after i press the icon at the bottom left

  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 21
On 2020-07-04 15:26:27Show this Author Only
15#
  • DrunkenPro On 2020-07-04 11:14:12
  • No yet. It loads and then black screen. Its the same even after i press the icon at the bottom left

they are not giving any reason as for why this is happening as there is no problem from our side

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2020-07-05 12:36:33Show this Author Only
16#

I tested the servers mentioned in this post, and they seem to be operating normally, with other players being online and playing. Please ensure that you have the most recent version of flash downloaded and let me know if you are still experiencing issues.

  • Registered: 2020-03-15
  • Topics: 0
  • Posts: 10
On 2020-07-07 12:49:29Show this Author Only
17#

I checked the flash too. It is up to date and is working well in other games.




This post was last edited by FrankTU on 2020-07-07 12:51:06.
  • Registered: 2018-08-02
  • Topics: 0
  • Posts: 3
On 2020-07-08 19:29:37Show this Author Only
18#

happening to me too since yesterday
not able to open


  • Registered: 2018-01-06
  • Topics: 21
  • Posts: 270
On 2020-07-09 10:45:48Show this Author Only
19#
  • tylermotoki On 2020-07-05 12:36:33
  • I tested the servers mentioned in this post, and they seem to be operating normally, with other players being online and playing. Please ensure that you have the most recent version of flash downloaded and let me know if you are still experiencing issues.

HI,

I have checked the same and also un installed & re-installed Flash & Mini Client. The same problem is occurring. Please help us we are missing the Fun, Friends, Events and Rewards. ErrorURL Failedflash

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 12
On 2020-07-17 13:06:17Show this Author Only
20#

Hi,


Of late even im also facing the same problem. I hope you can fix it. We are loosing daily cps rewards and events. Please help

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