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5.0 GNW Treasure Minato

Views: 1848 ｜ Replies: 6

[ Bugs ] Mini client white screen

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Aiden E.B Registered: 2019-08-16 Topics: 3 Posts: 6 On 2020-06-07 03:44:23 ｜ Show this Author Only ｜ Descending Order 1＃ Go To Hi everyone Well can someone tell me how can I solve white screen problem in mini client? I uninstalled and installed again I reset my pc and I closed and opened it to see if it helps but it didn't help. And I also can't download the mini client again, does someone know why? Reply

Tachibana Saeko

Registered: 2017-07-24
Topics: 22
Posts: 1894
Moderator

On 2020-06-07 08:05:37 ｜ Show this Author Only

2＃

Hello,
Do you only experience this problem this problem in the mini client? At what point during the mini client's loading process does it occur? Are you able to load and play the game normally on your browser?
Thanks!

Aiden E.B

Registered: 2019-08-16
Topics: 3
Posts: 6

On 2020-06-07 17:23:50 ｜ Show this Author Only

3＃

Tachibana Saeko On 2020-06-07 08:05:37
Hello,
Do you only experience this problem this problem in the mini client? At what point during the mini client's loading process does it occur? Are you able to load and play the game normally on your browser?
Thanks!

Yes I can play it on browser

tylermotoki

Registered: 2017-07-24
Topics: 13
Posts: 2146

On 2020-06-08 12:18:49 ｜ Show this Author Only

4＃

Please ensure that you try to flush DNS and clear cache on the miniclient. Let us know if you still experience any issues.

Aiden E.B

Registered: 2019-08-16
Topics: 3
Posts: 6

On 2020-06-10 05:01:54 ｜ Show this Author Only

5＃

tylermotoki On 2020-06-08 12:18:49
Please ensure that you try to flush DNS and clear cache on the miniclient. Let us know if you still experience any issues.

Oh okay thank you but it's already working well

Tachibana Saeko

Registered: 2017-07-24
Topics: 22
Posts: 1894
Moderator

On 2020-06-10 10:04:03 ｜ Show this Author Only

6＃

Great, glad to hear it! Thanks for responding!

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