What amazing assumptions.


Anyway, the image says to wait until your disputes have concluded. You would more than likely have to pay back the disputed charges before they'd move forward with anything. Just do what it says and contact customer support.

Well, in the picture it says "disputed charges" which means he or she tried to obtain a refund for the money spent. That doesn't mean they're stealing other people's credit cards to commit * and you shouldn't just casually accuse people of doing it.