Dear Mods and Administrators,

I recently purchase 36 packs outfit packs from the banner event to finished my fragments for the Puppy-Wishes clothing but after I bought the packs, claimed the 36 frags of the Puppy-Wishes they did not show up in the synthesizing part of armor. Now at first I thought I had just simply mis-clicked the wrong armor but not extra frags for Jingle Bells showed ( i don't have that Armor yet) and there isn't any extra frags showing up for the other two. What happened? Is this a common glitch and could i possible get either refunded my 2700 coupons or get my frags back? Or at least show show me that I did click wrongly

Yours Truly,

Chezz