Hi! Are you guys still experiencing this issue? Can you let me know which server and region you are from and I can check for you.

In the future, please use the Bug/Support section for support related inquiries, it can be found here.

Update:

I have checked HK Server 744 and it looks like everything is working. If you are still experiencing issues, I would recommend you contacting Customer Service directly here. You can @lso update me by sending me a private message in regards to your ticket.