lol , my level of *ity is not like yours , i keep reminding the CS everyday lol. the details and confirmation of the purchase are all upload to them , what else you need to explain , so which me*l the report posted here is USELESS , is that what you are saying? since you keep asking the CS . what your side? collect report and do nothing.. what a waste .. 10 days PASSED , still NOT YET RECEIVE INGOTS , coronavirus struck the whole team , FUNNY AF