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5.0 GNW Treasure Minato
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Views: 1212 ｜ Replies: 4
[ Bugs ] One bug fixed but second issue of lost ingots occurred

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Yoon
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 3
On 2020-01-16 11:14:39 ｜ Show All Posts ｜ Descending Order
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S4 experienced a bug where we couldn't use any ingots in the game and the bug was fixed. The more painful bug is now that anyone who attempted to use ingots and received a system error lost those ingots now. Is there a way to look into this matter and compensate players who experience the loss of ingots? Thank you!

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Yoon
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 3
On 2020-01-16 15:51:20 ｜ Show All Posts
3＃

I lost approximately 2500 ingots with the bug. It's not an ideal situation so I'm hoping there will be some guidance on how I can recover my lost ingots. I'm worried for others who also experienced the same incident.

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