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Views: 1742 ｜ Replies: 6
[ Bugs ] Monthly Card System Error

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Yoon
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 3
On 2020-01-14 10:26:00 ｜ Show this Author Only ｜ Descending Order
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Hi,

Tried to purchase Monthly Card (300 ingots) in Benefit Hall and get a System Error message. Is this a known bug? I'm also unable to use any ingots in general, it gives a System Error. I've tried restarting browser and system and receive the same error.




This post was last edited by Yoon on 2020-01-14 10:26:00.
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tylermotoki
  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2020-01-14 12:09:07 ｜ Show this Author Only
2＃

Hello, please try clearing your cache and trying again, if it still does not work, please let me know.

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suzumis32@gmail
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 7
On 2020-01-14 13:24:21 ｜ Show this Author Only
3＃
  • tylermotoki On 2020-01-14 12:09:07

  • Hello, please try clearing your cache and trying again, if it still does not work, please let me know.

Hi Tyler,

Yup, tried clearing my cache and still getting the same error. Tried on another system and error still occurs. I've been speaking with members of my group and it appears all of S4 is impacted with the bug. Any help with clear the matter would be great. Thanks!


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tylermotoki
  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2020-01-14 16:35:20 ｜ Show this Author Only
4＃

Okay, thank you! I will report it.

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tylermotoki
  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2020-01-14 16:40:12 ｜ Show this Author Only
5＃

Should be fixed now, please let me know if you guys are having any issues.

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Yoon
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 3
On 2020-01-14 22:05:19 ｜ Show this Author Only
6＃

Just checked and everything is working now. Thanks for the help! I'll keep an eye if anyone else encounters the issue on our server in S4.

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