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[ Updates ] IMMPORTANT - Server problems

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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-09-18 21:43:59 ｜ Show this Author Only ｜ Descending Order
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Hello everyone !


We are receiving a lot of reports that some of you aren't able to enter your servers. It order to help us, please leave your info in this thread. We will collect as much info as possible and we will fix it.


Server ID :
Time zone (Where do you live ?) :
Time zone (Contry) :
What is the problem ? :
Screenshot : IP address:
Network operators：
QQ number/Discord:



Pease be patient and we are sorry for inconvenience.



This post was last edited by Daiske at 2016-9-18 21:47
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BlankNinja
  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 6
On 2016-09-18 21:48:05 ｜ Show this Author Only
2＃
Server ID : S77
Time zone (Where do you live ?) : GMT+8 (Philippines)
What is the problem ? : Cannot log-in, loading screen stops at 14%
Screenshot :
Login_error_S77.jpg
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  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 5
On 2016-09-18 21:52:08 ｜ Show this Author Only
3＃
Server ID:S110 jinpachi
TimeZone; GMT+8 PHilippines
Problem: white screen appears in log in
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Sanamabits
  • Registered: 2017-07-24
  • Topics: 52
  • Posts: 413
On 2016-09-18 21:52:42 ｜ Show this Author Only
4＃
  • BlankNinja On 2016-09-18 21:48:05
  • Server ID : S77
    Time zone (Where do you live ?) : GMT+8 (Philippines)
    What is the problem ? : Cannot log-in, loading screen stops at 14%
    Screenshot :
    Login_error_S77.jpg
Omg, we are experiencing same problem. Also from the Philippines.
haytoku
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 41
On 2016-09-18 21:53:42 ｜ Show this Author Only
5＃
same as above me, sometimes just white screen, in rare ocation just the loding screen with the load text in it. server 7
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Sanamabits
  • Registered: 2017-07-24
  • Topics: 52
  • Posts: 413
On 2016-09-18 21:54:39 ｜ Show this Author Only
6＃
Server ID : S15 - Temari
Time zone (Where do you live ?) : Philippines
Time zone (Time on your computer) : GMT + 8
What is the problem ? : Login error.
Screenshot :








Im going to add this, maybe it will help.

This post was last edited by Sanamabits at 2016-9-18 22:48
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  • Registered: 2017-07-24
  • Topics: 14
  • Posts: 76
On 2016-09-18 21:55:12 ｜ Show this Author Only
7＃
  • BlankNinja On 2016-09-18 21:48:05
  • Server ID : S77
    Time zone (Where do you live ?) : GMT+8 (Philippines)
    What is the problem ? : Cannot log-in, loading screen stops at 14%
    Screenshot :
    Login_error_S77.jpg
Server ID : S92
Time zone : (UTC-08:00) Pacific Time (US & Canada)
i had the same problem just like him
This post was last edited by Adrian Martin at 2016-9-18 21:58
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  • Registered: 2017-07-24
  • Topics: 250
  • Posts: 227
On 2016-09-18 21:57:59 ｜ Show this Author Only
8＃
  • On 2016-09-18 21:55:12
  • Server ID : S92
    Time zone : (UTC-08:00) Pacific Time (US & Canada)
    i had the same problem just like him
    This post was last edited by Adrian Martin at 2016-9-18 21:58
what's your computer's time zone?
  • Registered: 2017-07-24
  • Topics: 14
  • Posts: 76
On 2016-09-18 21:59:18 ｜ Show this Author Only
9＃
  • Registered: 2017-07-24
  • Topics: 250
  • Posts: 227
On 2016-09-18 22:00:02 ｜ Show this Author Only
10＃
  • BlankNinja On 2016-09-18 21:48:05
  • Server ID : S77
    Time zone (Where do you live ?) : GMT+8 (Philippines)
    What is the problem ? : Cannot log-in, loading screen stops at 14%
    Screenshot :
    Login_error_S77.jpg
could you succeed after refresh?
BlankNinja
  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 6
On 2016-09-18 22:02:10 ｜ Show this Author Only
11＃
No, i've been trying for more than 30mins now, just refreshing hoping something will change. I thought it was my internet so I restarted my modem/router, still the same. Maybe it was my computer, cleared cache and everything, tried it on mini-client/browser(chrome,firefox,maxthon). Everything to no avail, hope this gets fixed. :)
Sanamabits
  • Registered: 2017-07-24
  • Topics: 52
  • Posts: 413
On 2016-09-18 22:03:35 ｜ Show this Author Only
12＃
haytoku
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 41
On 2016-09-18 22:05:26 ｜ Show this Author Only
13＃
Server ID : S7 Neji
Time zone (Where do you live ?) : PH
Time zone (Time on your computer) : (UTC+08:00) Taipei
What is the problem ? : game keeps loading but not actually loading the till the akatsuki background part.

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Xipher
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2016-09-18 22:05:43 ｜ Show this Author Only
14＃
Server ID : s99 Hana
Time zone (Where do you live ?) : Philippines GMT+8
Time zone (Time on your computer) : 21:55
What is the problem ? :Whitescreen after logging in. game does not load
Screenshot :
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BlankNinja
  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 6
On 2016-09-18 22:10:01 ｜ Show this Author Only
15＃
The moment you realize that everyone having problem connecting to servers is from our country. ;P
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  • Registered: 2017-07-24
  • Topics: 14
  • Posts: 76
On 2016-09-18 22:10:50 ｜ Show this Author Only
16＃
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Sanamabits
  • Registered: 2017-07-24
  • Topics: 52
  • Posts: 413
On 2016-09-18 22:11:54 ｜ Show this Author Only
17＃
  • On 2016-09-18 22:10:50
  • 30 minutes..?that's cute coz i've been doing it for more than 2 hours dude XD
I started at the reset time until now. RIP. ;P
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Sanamabits
  • Registered: 2017-07-24
  • Topics: 52
  • Posts: 413
On 2016-09-18 22:12:30 ｜ Show this Author Only
18＃
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BlankNinja
  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 6
On 2016-09-18 22:13:31 ｜ Show this Author Only
19＃
New development, I got in! But not really, everything doesn't load and for some reason I went broke lol.
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  • Registered: 2017-07-24
  • Topics: 14
  • Posts: 76
On 2016-09-18 22:14:34 ｜ Show this Author Only
20＃
  • Sanamabits On 2016-09-18 22:11:54
  • I started at the reset time until now. RIP. ;P
hope we get compensation for doing something this far to long amirite XD
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