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- Registered: 2019-01-10
- Topics: 3
- Posts: 7
1＃ Go ToI had recharged 5000ingots after this update on thursday. I didn;t get my redenvelope rebate. It doesn;t count. But I got 5000ingots and even 51times spins. So I sent evident pictures to QA team that I didn;t get my redenveope event. I got Answered today. Talk with my bank. OMG. R Nsruto QA really works here? Now where do I have to ask? I checked three times in my bank money sent Oasis worked 100%.
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- Registered: 2017-07-24
- Topics: 13
- Posts: 2146
Hello, if you received your ingots, then you should have been charged for it, please send a screenshots to Customer Service via a ticket, showing your transaction number, as well as your red envelope event displaying that you had not received your rebate (if you still have it), they will be able to assist you better. Sorry for the inconvenience.
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- Registered: 2019-01-10
- Topics: 3
- Posts: 7
- tylermotoki On 2019-10-22 00:36:23
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Hello, if you received your ingots, then you should have been charged for it, please send a screenshots to Customer Service via a ticket, showing your transaction number, as well as your red envelope event displaying that you had not received your rebate (if you still have it), they will be able to assist you better. Sorry for the inconvenience.
I only have Authorization No.
I called VISA card company and Bank, they only can fine the number is Autho No.
Only I can give u information are
a. Order\Payment Time:
b. Amount of ingots:
c. Payment Method/Option chose:
that's what support team first time need.
This post was last edited by leejo55@naver.c on 2019-10-22 13:56:06. -
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- Registered: 2017-07-24
- Topics: 13
- Posts: 2146
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