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5.0 GNW Treasure Minato
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Views: 10297 ｜ Replies: 11
i recharged but didn't receive my ingots

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tylermotoki
  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2019-10-15 14:28:16 ｜ Show All Posts
6＃

Hello, please create a CS ticket, and provide them with the screenshots of your proof of purchase, and if possible, take a screenshot of your platinum recharge page, if not that is okay.
Customer Service

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tylermotoki
  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2019-10-16 13:46:17 ｜ Show All Posts
11＃

As suggested above, please create a Customer Service ticket, and send them a screenshot of your receipt, which shows your transaction id.

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