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Sanin Youth Pack - Goldfish event compensation

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  • Registered: 2019-09-25
  • Topics: 3
  • Posts: 19
On 2019-10-10 19:56:25Show this Author OnlyDescending Order
1# Go To

To those who don't already know, the Sanin Youth Packs available to redeem in the goldfish event this week, originally gave 80 of each fragment instead of 1, allowing those who logged on in the early morning to get those ninja at a massive discount. This was presumably a mistake, as this was changed in the early morning hours before most players even had the chance to login. It's the Cloak Sakura thing all over again.

Well during the aforementioned debacle involving cloak sakura, the same action was taken, with the event changing after only a few short hours with the vast majority of players being out of luck. Thankfully, Oasis recognizing the problems created by this, shortly came out to announce a way of making of making amends to the players who missed out. it's been some time now, so I can't recall the details on what was done, though perhaps someone else here, can give more detailed info on how that event transpired.


So I wanted to make sure people were informed on what happened, and open up the conversation going forward, as this week continues on. Hopefully we'll be hearing from someone about this really soon

  • Registered: 2017-07-24
  • Topics: 40
  • Posts: 188
On 2019-10-10 20:03:10Show this Author Only
2#

Is this true? they made the same rank amateur mistake that they made with the suit sasuke and sakura cloak packs ages ago?




This post was last edited by ............... on 2019-10-10 20:03:35.
  • Registered: 2017-07-24
  • Topics: 15
  • Posts: 394
On 2019-10-10 20:26:28Show this Author Only
3#
  • ............... On 2019-10-10 20:03:10
  • Is this true? they made the same rank amateur mistake that they made with the suit sasuke and sakura cloak packs ages ago?

Yeah, they did.

  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2019-10-10 20:28:17Show this Author Only
4#

Hello.


We have noticed this issue right after we finished the maintenance. We took servers down again for emergency maintenance and fixed this issue. This situation is different from the one with Sakura/Sasuke pack because we were able to take actions right away (as you've mentioned, it was early morning for these servers/players) and not that many players (if any) were able to abuse this issue.


With that being said, at the moment we do not plan to send any compensation, nor return the packs back to the redeemable shop. While I do not know the exact number of players atm, we will check it. We apologize for this situation.




This post was last edited by Daiske on 2019-10-10 20:29:06.
  • Registered: 2018-10-10
  • Topics: 8
  • Posts: 65
On 2019-10-10 20:31:12Show this Author Only
5#
  • Daiske On 2019-10-10 20:28:17
  • Hello.


    We have noticed this issue right after we finished the maintenance. We took servers down again for emergency maintenance and fixed this issue. This situation is different from the one with Sakura/Sasuke pack because we were able to take actions right away (as you've mentioned, it was early morning for these servers/players) and not that many players (if any) were able to abuse this issue.


    With that being said, at the moment we do not plan to send any compensation, nor return the packs back to the redeemable shop. While I do not know the exact number of players atm, we will check it. We apologize for this situation.

I see. sounds exactly the same as the sasuke/sakura thing, but this time oasis wont even put on a facade and pretend to give a crap. Not surprising in the least, but good to know how it will play out I suppose, so thanks for clarifying the "screw you playerbase" outcome

  • Registered: 2019-05-07
  • Topics: 1
  • Posts: 2
On 2019-10-11 00:15:55Show this Author Only
6#
  • Daiske On 2019-10-10 20:28:17
  • Hello.


    We have noticed this issue right after we finished the maintenance. We took servers down again for emergency maintenance and fixed this issue. This situation is different from the one with Sakura/Sasuke pack because we were able to take actions right away (as you've mentioned, it was early morning for these servers/players) and not that many players (if any) were able to abuse this issue.


    With that being said, at the moment we do not plan to send any compensation, nor return the packs back to the redeemable shop. While I do not know the exact number of players atm, we will check it. We apologize for this situation.

wtf dude everybody on my server got it are you *ing insane?

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2019-10-11 01:27:22Show this Author Only
7#
  • Daiske On 2019-10-10 20:28:17
  • Hello.


    We have noticed this issue right after we finished the maintenance. We took servers down again for emergency maintenance and fixed this issue. This situation is different from the one with Sakura/Sasuke pack because we were able to take actions right away (as you've mentioned, it was early morning for these servers/players) and not that many players (if any) were able to abuse this issue.


    With that being said, at the moment we do not plan to send any compensation, nor return the packs back to the redeemable shop. While I do not know the exact number of players atm, we will check it. We apologize for this situation.

Note: Sorry,the post does not exist or has been deleted
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2019-10-11 02:17:15Show this Author Only
8#

from what i have heard a good amount of players were able to redeem the Sanin packs before the server went back down. But now we are just waiting to find out if enough players were able to redeem them that they compensate those who could not be on that early. only time will tell.

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2019-10-11 02:21:57Show this Author Only
9#
Note: Sorry,the post does not exist or has been deleted

im confused to where he pointed his finger and blamed the players there? and this was not "Abuse" it was an accident that got resolved and may or may not give compensation depending on how many players were able to take advantage of this mistake.

  • Registered: 2019-09-25
  • Topics: 3
  • Posts: 19
On 2019-10-11 03:25:06Show this Author Only
10#
  • Daiske On 2019-10-10 20:28:17
  • Hello.


    We have noticed this issue right after we finished the maintenance. We took servers down again for emergency maintenance and fixed this issue. This situation is different from the one with Sakura/Sasuke pack because we were able to take actions right away (as you've mentioned, it was early morning for these servers/players) and not that many players (if any) were able to abuse this issue.


    With that being said, at the moment we do not plan to send any compensation, nor return the packs back to the redeemable shop. While I do not know the exact number of players atm, we will check it. We apologize for this situation.

one thing I can assure you of is that this wasn't a number equal to 0 as the army of people gloating by sending screenshots of the sanin packs they got (such as in discord), and all the players transformed into young Tsunade to show off that they got it. At least 10 people in my group got em, alone


some of you are luckier to be insulated from it, but for many of us, social media is full of people laughing at their screenshots like this

Screenshot_3156


unknown




This post was last edited by Hope N Change on 2019-10-11 03:37:27.
  • Registered: 2018-12-20
  • Topics: 5
  • Posts: 70
On 2019-10-11 04:06:44Show this Author Only
11#

We got a * compensation back then. A few seal scrolls, mount myoboku and stuff. Compensation is completely useless since even those who benefit from the bug will be compensated and it's not worth a dime if everyone get it. Well, Oasis can't comprehend that since they are masters at copy/pasting theirs mistakes. I'm not even angered or anything after all, I expect no less from Oasis.

  • Registered: 2019-09-25
  • Topics: 3
  • Posts: 19
On 2019-10-11 12:56:41Show this Author Only
12#

poor compensation is better than no compensation. With how things have been recently, I think this is more of a principle thing, where the idea is a show of good faith. However, with Daiske curtailing that idea, at least for the moment, I suppose this is just further vindication for all the people in the process of receiving recharge refunds from paypal and their banks.

  • Registered: 2017-07-24
  • Topics: 11
  • Posts: 32
On 2019-10-11 16:24:24Show this Author Only
13#
  • Daiske On 2019-10-10 20:28:17
  • Hello.


    We have noticed this issue right after we finished the maintenance. We took servers down again for emergency maintenance and fixed this issue. This situation is different from the one with Sakura/Sasuke pack because we were able to take actions right away (as you've mentioned, it was early morning for these servers/players) and not that many players (if any) were able to abuse this issue.


    With that being said, at the moment we do not plan to send any compensation, nor return the packs back to the redeemable shop. While I do not know the exact number of players atm, we will check it. We apologize for this situation.

Let's review this issue: you guys make an AMATEUR level mistake (again) some people are able to "ABUSE" this mistake and "we were able to take actions right away". i am just asking what actions? The only thing that was done was to correct the amount of fragments from that pack and the second... oh... wait, there was not a second. And now you don't want to assume your mistake and do one of this things: the mature way but not fair for everyone: recognize the mistake in an official way and compensate the rest of the players (but you wont do this ever) and the fair for everyone way: if there aren't that many players that "ABUSED" this mistake as you say i am pretty sure that you can check who did it remove their 80 frags from that respective ninja and give them back the amount of coupons/ingots that they spent to get them. But from what i saw in the past you guys don't really care about that issue because it doesn't affect your money source, i mean for a P2W its more than * what was in this pack but lets use our imagination and lets say that in this pack was another combination of ninjas. Ronnin Naruto an 90k ingots ninja an Madara 10 tails an 150K ingots ninja and Obito 10 tail an 130k ingots ninja (yes this wont ever happen but that i already said that we use our imagination ) and some lucky fellows would take them from 350 points in goldfish event each, what then? Would you treat the issue in the same way? It would be an "ABUSE" to or it would be robbery or even an Avengers level threat? I don't know what it would be but i am sure that it would be something really serious for you. In conclusion i am very disappointed in how you treat those problems and if i offended you in a way i apologize for that but on the other hand i am sure that i spent 10 minute to write this and i have just lose my time. Oh, and one last thing it is the same thing that was in Sakura/Sasuke thing, the fact that you were able to quick resolve it doesn't change it.




This post was last edited by <∞> on 2019-10-11 16:29:52.
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 9
On 2019-10-12 01:34:44Show this Author Only
14#
  • Daiske On 2019-10-10 20:28:17
  • Hello.


    We have noticed this issue right after we finished the maintenance. We took servers down again for emergency maintenance and fixed this issue. This situation is different from the one with Sakura/Sasuke pack because we were able to take actions right away (as you've mentioned, it was early morning for these servers/players) and not that many players (if any) were able to abuse this issue.


    With that being said, at the moment we do not plan to send any compensation, nor return the packs back to the redeemable shop. While I do not know the exact number of players atm, we will check it. We apologize for this situation.

I am gonna be totally honest, I am one of those who "abused" the bug to get 2 packs by spending 220 seal scrolls. That aside, do you really think spending 220 seal scrolls to get 2 frags of a useless ninjas is a good deal? honestly this just shows how horrible this event is, you keep putting outdated ninjas in this fishing event with a ridiculously high price. Maybe its time you guys think about "the bug" we having since this event was introduced and hasn't been fixed which is the pricing.

  • Registered: 2017-09-07
  • Topics: 81
  • Posts: 321
On 2019-10-12 03:26:02Show this Author Only
15#
Note: Sorry,the post does not exist or has been deleted
  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 94
On 2019-10-12 09:16:56Show this Author Only
16#

In this current meta, those ninja packs are next to useless Just give us players 1 sanin youth pack with 80* fragments as a compensation and move on.

  • Registered: 2017-07-24
  • Topics: 53
  • Posts: 689
On 2019-10-12 11:37:19Show this Author Only
17#
  • sohaitot On 2019-10-12 09:16:56
  • In this current meta, those ninja packs are next to useless Just give us players 1 sanin youth pack with 80* fragments as a compensation and move on.

That would be the sensible thing to do. Just a simple "Hey we messed up here is 1 Sannin Youth pack (80 fragments). We apologize and hope you still keep enjoying the game.". Myself and many other people wouldn't be as angry if this is how Oasis handled it.

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 236
On 2019-10-13 03:34:45Show this Author Only
18#

It dosen't really matter there not even game changing or over the top ninja their okay.

  • Registered: 2017-07-24
  • Topics: 40
  • Posts: 188
On 2019-10-13 04:54:33Show this Author Only
19#
  • Slipp On 2019-10-13 03:34:45
  • It dosen't really matter there not even game changing or over the top ninja their okay.

that's a weird stance to take, its a game that revolves around collecting characters, the company being unable to do even the most basic of things right which results in some getting characters and the companies response is to expect the rest of us to pay, literally, for their latest mess up, is just poor pr if nothing else.


I agree the characters are nothing special, but still more characters for a collection and to have fun with in arena. Also for this exact same reason, that they aren't characters that many, if any, people are willing to spend for, no harm to oasis' bottom line or public relations to give some degree of compensation.




This post was last edited by ............... on 2019-10-13 05:00:33.
  • Registered: 2018-12-20
  • Topics: 5
  • Posts: 70
On 2019-10-13 06:19:18Show this Author Only
20#
  • Slipp On 2019-10-13 03:34:45
  • It dosen't really matter there not even game changing or over the top ninja their okay.

I wouldn't mind a new character for the sake of fun in arena but I understand why Oasis can't give it to us. Some people probably bought one of the tannin in the event and if we get it for free it will be a you for those who paid.

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