Hello.
We have noticed this issue right after we finished the maintenance. We took servers down again for emergency maintenance and fixed this issue. This situation is different from the one with Sakura/Sasuke pack because we were able to take actions right away (as you've mentioned, it was early morning for these servers/players) and not that many players (if any) were able to abuse this issue.
With that being said, at the moment we do not plan to send any compensation, nor return the packs back to the redeemable shop. While I do not know the exact number of players atm, we will check it. We apologize for this situation.
Let's review this issue: you guys make an AMATEUR level mistake (again) some people are able to "ABUSE" this mistake and "we were able to take actions right away". i am just asking what actions? The only thing that was done was to correct the amount of fragments from that pack and the second... oh... wait, there was not a second. And now you don't want to assume your mistake and do one of this things: the mature way but not fair for everyone: recognize the mistake in an official way and compensate the rest of the players (but you wont do this ever) and the fair for everyone way: if there aren't that many players that "ABUSED" this mistake as you say i am pretty sure that you can check who did it remove their 80 frags from that respective ninja and give them back the amount of coupons/ingots that they spent to get them. But from what i saw in the past you guys don't really care about that issue because it doesn't affect your money source, i mean for a P2W its more than * what was in this pack but lets use our imagination and lets say that in this pack was another combination of ninjas. Ronnin Naruto an 90k ingots ninja an Madara 10 tails an 150K ingots ninja and Obito 10 tail an 130k ingots ninja (yes this wont ever happen but that i already said that we use our imagination ) and some lucky fellows would take them from 350 points in goldfish event each, what then? Would you treat the issue in the same way? It would be an "ABUSE" to or it would be robbery or even an Avengers level threat? I don't know what it would be but i am sure that it would be something really serious for you. In conclusion i am very disappointed in how you treat those problems and if i offended you in a way i apologize for that but on the other hand i am sure that i spent 10 minute to write this and i have just lose my time. Oh, and one last thing it is the same thing that was in Sakura/Sasuke thing, the fact that you were able to quick resolve it doesn't change it.
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