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[ Bugs ] Appeal case not working and isn't helping me reset my password

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  • Registered: 2018-10-27
  • Topics: 1
  • Posts: 1
On 2019-08-14 17:59:28Show this Author OnlyDescending Order
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Hi. I've been playing Naruto Online for a while now and I was trying to login my alt and the password had been changed without me knowing about it. So I pressed the Forgotten Password *on and I did everything. I created an Appeal case. Within 1 day I received a message telling me that it was successful but I still couldn't reset my password. Can someone help me get it back?


Server:s312 Hot Sword





This post was last edited by spitfire12 on 2019-08-14 17:59:28.
  • Registered: 2017-07-24
  • Topics: 9
  • Posts: 452
On 2019-08-14 22:55:47Show this Author Only
2#

Hi there,


I would suggest you send a ticket to the In Game Customer Service as they will be able to better assist you through the appeal process.

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