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[ Bugs ] Mini-Client White Screen

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  • Registered: 2019-05-16
  • Topics: 1
  • Posts: 2
On 2019-07-11 04:57:52Show this Author OnlyDescending Order
1# Go To

Hello!

As of today, I am having trouble entering the game through the Windows Mini-Client. Every time I open up the application, I get what it seems to be a white overlay or so in the window.


I have tried Running as Admin. I have also Uninstalled and Reinstalled. The only thing that appears after a few seconds is a checkbox that I can tick. I have left it running for about 10 minutes to see if the application 'changes its mind', but that did not help either. I tried clicking around where the login *on would appear, but that did not work.


I am running on Win10 64 bit. Latest version. The client is also on the latest version according to the downloaded file. (2.4.0.12121).


I have provided a screenshot as well.

nows


I have never had this issue before. However I did have the issue of most of the time opening the client once to get a white screen, close it, and open a second time for the content to appear normally.


This is not a be-end-for-all situation for me, but I do like practicality. I do not wish to open my browser just to get in the game. If a client is provided to us, then at least have it function normally. I've seen other people have this issue as well.


Open to any suggestions.


Edit: Courtesy of Medusa9, there is a fix to this problem;

Close the window, go in the naruto online folder and delete "debug.log" then open again.


Edit #2: Deleting the debug-log file may not help everyone, however this may help you then (Courtesy of Mk1104):

C:\Users\User\AppData\Roaming\Brotsoft\Player\en\NarutoOnline\temp
*Delete both cache and cookie folder




This post was last edited by JohnMuffin on 2019-07-11 04:57:52.
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 26
On 2019-07-10 16:50:27Show this Author Only
2#

Same goes with me.

NARUTO 10072019 0001

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 9
On 2019-07-10 17:22:41Show this Author Only
3#

same here, just that tick box in upper left corner, rest is a white screen

  • Registered: 2017-08-28
  • Topics: 0
  • Posts: 2
On 2019-07-10 17:36:12Show this Author Only
4#

Get client to work:

C:\Users\User\AppData\Roaming\Brotsoft\Player\en\NarutoOnline\temp

*Delete both cache and cookie folder


A quick guide: https://www.youtube.com/watch?v=qW-rgAarXQI






This post was last edited by Mk1104 on 2019-07-11 00:58:52.
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 26
On 2019-07-10 17:37:31Show this Author Only
5#

I cant.

  • Registered: 2017-12-31
  • Topics: 16
  • Posts: 36
On 2019-07-10 23:15:56Show this Author Only
6#

I tried deleting the debug file, but it still doesn't work. Is there any other way?

  • Registered: 2019-05-16
  • Topics: 1
  • Posts: 2
On 2019-07-11 04:56:25Show this Author Only
7#

Deleting the debug log file helped me immediately. Have you tried deleting the cache and cookie folder according to Mk1104?

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 26
On 2019-07-11 17:38:22Show this Author Only
8#

Okay, with deleted those cache and cookies and that debug.log, it really useful.. thank you man

  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 151
On 2019-07-11 19:35:26Show this Author Only
9#

I used mini client only you need to do is click the red X and click the mini client again wait when it loads the login screen if its black/white again X it again and wait if it loads

  • Registered: 2017-12-31
  • Topics: 16
  • Posts: 36
On 2019-07-12 10:40:42Show this Author Only
10#

I managed to fix it. Open the mini client, but don't close it. Then open the 2nd one and wait for it to load. But somehow I got some new problems: I always log in my old server when I use the client, not the current server, and it can't load the "Combat" part in space time, and it can't open many accounts at the same time. Do these things happen to you guys?

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