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Views: 1291 ｜ Replies: 3
[ Bugs ] lost event rank after server merge (missing my 800 spin prize)

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Kage NARUTO
  • Registered: 2019-01-16
  • Topics: 3
  • Posts: 3
On 2019-06-11 20:52:46 ｜ Show this Author Only ｜ Descending Order
1＃ Go To

I spent $150 to be able to buy all of naruto frogs in this event, to be able to get 800 spins to get the reward for x2 lv 7 magatams, i came online to see that we had a server merge and i am now at #0 rank. with0 points but as proof the claimed rewards anyway still says 675.


if someone would please get bank to me on this ASAP.




6750




This post was last edited by Kage NARUTO on 2019-06-11 20:52:46.
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Koncept
  • Registered: 2017-07-24
  • Topics: 53
  • Posts: 689
On 2019-06-11 20:59:10 ｜ Show this Author Only
2＃

I would recommend opening a ticket with customer support about this as well. Be sure to add those screenshots in the ticket.

Here is the link if you need it. https://support-center.oasgames.com/question/ask?game_code=narutoen&game_language=en

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Haru8959
  • Registered: 2017-07-24
  • Topics: 15
  • Posts: 59
On 2019-06-12 11:25:08 ｜ Show this Author Only
3＃

Do 1 more spin

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