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- Registered: 2017-07-24
- Topics: 2
- Posts: 3
1＃ Go ToTobei - On 2019-05-24 20:22:40
Hey
When a transaction is placed. Funds are on hold till the transaction is completed.
Meaning that "honored" comment is a stand-by till the funds are green-lighted by the merchant and the providers.
The moment you filed a refund with Paypal, it cancels the hold with Oasis and states a refund clause on your Account.
You'll be required to repay it and you'll have to show the transaction receipt to receive the missing ingots as well.
http://support-center.oasgames.com/question/ask?game_code=narutoen&game_language=en
You can file it a ticket through that li
nk. Please be patient as CS doesn't operate during the weekend.Thank you
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- Registered: 2017-07-24
- Topics: 2
- Posts: 3
That's not true, facts:
1. i recharge 8000 ingots but I did not receive them in game
2. the account in bank has been charged 99,99 USD, 49,99 USD and 9,99 USD
3. I wrote a complaint to oasis and paypal
4. I set up a dispute in the PAYPAL transaction system
5. it's not true that I demanded a refund - I can do it from 31/05/2019! after 7 days! - and I will definitely do it -
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