Hey

For the Jonin Medal issues. Feel free to send in a ticket to attempt a resolution. Explain the issue and see if they're a possible work around the issue" This applies to the players who didn't get the right compensation to outweigh their Jonin Medal.

To send in a ticket "?" *on ingame, on your top right. Or http://support-center.oasgames.com/question/ask?game_code=narutoen&game_language=en

Hope that helps!