Dear Ninjas,
After the recent emergency maintenance to all HK servers we understand there are still bugs occurring. To help us better fix these issues, we ask that you report any bugs you experience AFTER the recent emergency maintenance in the following format. Please note, any bugs that do not follow the format cannot be followed up on so please be sure to include all the requested information.
Server number :
Character name :
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) :
Location of Bug: (where bug was met)
Bug
Desc
Bug Print Screen (most important):
We apologise for the inconvenience this has caused and are working to try to solve the problems as soon as possible.
Thank you in advance for your hard work in reporting these bugs to us!
Sever number : 554 Rin, the Three-Tails
Character name : DonaldTrung
UID : 200000107045292
Location bug : Jounin medal, Rich Field, Ninja exam
Bug Desc
MY SERVER NAME IS S 30 IRUKA
GAME NAME: ALPESH AND ALPS JR (2 ACCS)
UID:200000084604672
LOT OF BUGS FOR WHICH I AM ATTACHING SCREENS.
MY DAILIES DONE AND IT SHOWS NOT DONE IN SUMMER EVENT.
SPRING EVENT MY POINTS RESET TO 85 AND LOST ALL THINGS WHICH I ACHIEVED.
Server number : S1213 Long Blade Strike
Character name : Shinsen
UID : 101965356569533&type=3
Location of Bug : Daily Practice and Arena
Bug Desc
In the arena all trial ninja has 1468 days left and there were 6 extra missions even though i do not have any left
Server number : S36
Character name : PakaPika
UID : 200000085330723
Location of Bug: Spring Season Event
Bug Desc
Bug Print Screen (most important):
Server number : S832
Character name : OmayaKaboom
UID: 300066564843853
Location of Bug: Spring Season
Bug Desc
Bug Print Screen (most important):
Server Number: S128 Teuchi
Character Name: Mawiii
UID: 200000088784951
Location of Bug: Medal
Bug Desc
Bug Printscreen:
The printscreen below is taken right after bug happened.
Server number : S400
Character name : ✧ParkBogum✧
UID : UID:200000100427829
Location of Bug: Spring Season, Arena Battle Points and Mailbox error
Bug Desc
Spring Season : All of my achievements, trophies, spring ranking (3600pts) and seasonal ticket draw has been resets
Arena Battle Points : Has been reset back to 12 points and working way back up again to 6paths
Mailbox Error : All my rewards in my mailbox ( under 15 days ) has been deleted ( all seals, power up items & etc lost ) - please refer the date on the mail otif
Bug Print Screen (most important) :
Server number :S1064
Character name :NemoJD
UID: 300005041696223
Location of Bug: Spring Season
Bug Desc
Bug Print Screen (most important):
1. Server number : S491-The Supreme Shinobi
2. Character name : S491-MasumiSatoh
3. UID : 200000104506512
4. Location of Bug: arena, spring season points, group activity points, impeaching group leader, group summon points and donation, boost power from moon scrolls
5. Bug desc
Arena keeps popping up the trial ninjas
Spring season points are reset even when I received the title "Spring hero"
Group activity points of all active groups are reset to 0
Group donation isn't showing up
Group summon chakras are missing: we have to notice here player Crocodile donated an amount of summon chakra but it doesn't show up in group sacrifice. The time are shown is the time on my pc which is 6 hours behind server time, that means 8 am server time when he donated
No boost power receive from full moon scrolls
Keep receiving impacting leader email the mail that I received was at 19:20 server time
Oasis Account: 10207168863733892@facebook (sorry i cant see my UID)
Server: S358
Char Name: Musa (with symbol font)
Nickname: Musa17
Location Bug: Benefit Hall (Platinum Monthly Card)
Bug Desc: Lost Platinum Monthly Card, it must 20/19 days remaining
Bug Location: Spring Season
Bug Desc: Unranked now (12th ranked before mt)
Server number: S328
Character name: YujinUzumaki
UID: 200000097379279
Location of bug: Group Summons - Summon Capture
Bug Desc
(this screenshot was taken just now)
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