Server number : S-46 Karin

Character name : RicardoDalisay

UID : 200000085845871

Location of Bug: Ninja Exam, Rich Field, Home, Benefit Hall

Bug Description: My Ninja Exam free refresh did not activate for 2 days now. Rich field and Ninja Chat at home were also not refreshed for two days. My platinum monthly was gone. I still have 8 days left to redeem when the bug happened. I always purchase it together with the monthly. I was also not given my reward in Season. I am 18th and suddenly I was unranked. This all happened after I was suddenly disconnected last Saturday, May 18. But even after the maintenance that you did, it was not fixed.

was gone. I wal