like it was said: it's christmas time, people need presents, but it's not the players' friends and families

As a stakeholder of the company, everyone is in a position to critize the company's decisions. Eventho the game is basically f2p and marketed as such, we all know the truth by now. If the players who complain about the decisions made by the company which runs the game are silenced and not taken seriously, those players quit, This is true for both whales and f2p. Which is seen in the declining numbers of players.