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Mini Client (Black Screen / won't load)

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  • Registered: 2018-10-01
  • Topics: 7
  • Posts: 14
On 2018-11-13 22:56:45Show All PostsDescending Order
1# Go To

I have no prob. logging in in the browser, but when I downloaded the mini client and try to start it , it just stays black and it shows that it stopped working. Anyone knows how to fix this?


  • Registered: 2018-10-01
  • Topics: 7
  • Posts: 14
On 2018-11-15 01:07:23Show All Posts
3#

Untitled


  • Registered: 2018-10-01
  • Topics: 7
  • Posts: 14
On 2018-11-15 01:08:40Show All Posts
4#
  • Jiburiru On 2018-11-14 04:36:24
  • Hi! Would you be able to take a screenshot? It will help a lot.


    Also, could you try uninstalling and installing the mini client.


    There are two versions, I have provided the link below.


    Mini Client 2.3 (Older version)

    Mini Client 2.4 (Newer version)


    For future purposes, I do recommend using the Bug/Support section for any bug/support related inquiries. You can find it here.

IVE INSTALLED THE OLDER VERSION THAT YOU GAVE AND THATS THE RESULT ^^^^^^

  • Registered: 2018-10-01
  • Topics: 7
  • Posts: 14
On 2018-11-21 15:31:55Show All Posts
6#
  • Jiburiru On 2018-11-15 07:25:56
  • Hi! Is that the same error message you get when you use the new mini client provided?

Yes... sorry for the late response


  • Registered: 2018-10-01
  • Topics: 7
  • Posts: 14
On 2018-11-23 14:43:18Show All Posts
9#
  • Jiburiru On 2018-11-22 08:08:44
  • Not to worry! Can you tell me which server you are from and your in-game name? I can ask the team.


    I highly recommend contacting Customer Service as they can better troubleshoot for you. You can find it here.

S1084

IGN : Flash

  • Registered: 2018-10-01
  • Topics: 7
  • Posts: 14
On 2018-11-28 15:35:26Show All Posts
11#
  • Jiburiru On 2018-11-24 11:27:41
  • Hi! Thank you, could you also check if something might be blocking the Mini Client? For example, an Antivirus program might be something that could stop the Mini Client from working properly.

i have an anti virus that is active though.... but do i disable it and try to load it ?


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