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[ Events ] Great (BAD) Plates

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  • Registered: 2017-07-24
  • Topics: 68
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On 2018-10-20 20:47:18Show All Posts
27#
  • ⛈ⱢĘṼĮ⛈ On 2018-10-20 14:03:36
  • that dosemt really help

Hi! Suggestions/Feedback does help. Of course, the suggestion and feedback has to be reasonable and it does take time for changes to happen, but your feedback and suggestion can help in the constant improvement of Naruto Online. Our team makes changes all the time based on your feedback.


I get your frustration and I understand it as someone who also plays the game; know that we are forwarding your feedback to the team but we cannot do it without you. You guys c*so help us more by sending in your feedback in the "Event Feedback Survey" found here.


We really do appreciate all the feedback and suggestions we can get.


~Jib

  • Registered: 2017-07-24
  • Topics: 68
  • Posts: 2221
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On 2018-10-21 04:57:43Show All Posts
30#
  • RenjiAsuka On 2018-10-20 21:57:18
  • The form they use is actually terrible, it'll ask you a question if you're wanting to participate in a recharge event, and they don't even put "No, I'm f2p". Then having another question right after dealing with the event being forced to answer it.

    Like if I said no, why would I tell what I'm interested in on that event?


Hi! I think you definitely have a point and there is room for improvement. If you can give us that suggestion, it would definitely help us in the future. We are looking to improve on it and your feedback does help. We have a suggestion thread for your suggestions which can help us in improving different features, including one of the ways we obtain feedback, such as through the survey. You can find the Suggestion thread here.


Regarding your question about the first survey question. There is the option of "No". The second question does touch upon the same topic but there is also the "Other" option, which allows you to give your opinion, which can include that you are F2P, among anything else you can write.


I do get that the questions may or may not be relevant to you, but for us, everyone's feedback is important. It is true that you may be F2P, but your feedback is just as important regarding all events. We are here looking for all your feedback, whether you are F2P or not. I think it also helps to have multiple perspectives, from those who would recharge and those who do not. This allows us to get as much feedback as possible from those who choose/want to give us their feedback.


~Jib




This post was last edited by Jiburiru on 2018-10-21 05:01:00.
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