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Bug Fix Package Help Needed

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  • Registered: 2017-07-24
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On 2018-10-11 03:33:11Show All Posts
2#

Hi! What kind of problem do you have? If you can give us a bit more detail, it will really help us out.


~Jib

  • Registered: 2017-07-24
  • Topics: 68
  • Posts: 2221
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On 2018-10-11 07:12:07Show All Posts
7#
  • SSirus On 2018-10-11 04:59:03
  • Daiske announced that they would be bringing the pack back in another event but hasn't told us when or what event

Hi! This is correct. It seems the specific event is coded in a way where if you bought purification runes before packs appeared again, the system will think that you already bought 5 packs.

We deeply apologize for this situation and we have already brought this up to the team. Due to this reason, we will be bringing back the pack again in the future with similar price, which will give a chance to players that were not able to claim packs this time to obtain them in the future.


Sorry again and thank you so much for your understanding. Please feel free to contact us if you have any questions.


~Jib

  • Registered: 2017-07-24
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  • Posts: 2221
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On 2018-10-12 08:24:48Show All Posts
10#
  • djshugabear On 2018-10-11 13:36:37
  • are we talking next event cycle or like a month from now???

    Cause im gonna be really annoyed if i have to wait multiple event cycles

Hi! It won't be right away, but it will be back in the near future. I understand that you guys are looking to see it come back sooner, I will let the team know this as well.


~Jib

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