Honestly speaking many of the people i see here just complain for no reason.

They reduced the cap to 5 and didn't reset the counter.

It's perfectly fine to me.

Who abused of this in day one cannot get another 5 packs and who didn't abuse it still get 1 free 5 star or two free 4 star characters. Where is the problem? If you do not understand that this 'compensation' is very acceptable you have a problem here and sincerely speaks here one of the players that had no problems in leading crusades against oasis when was needed (and i was also banned multiple times from the forum for it in the past).

Ok, this one if true is indeed a serious issue.