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[ News ] Official Statement - Bugs and Problems October 4th

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  • Registered: 2017-08-13
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On 2018-10-04 21:53:53Show this Author Only
41#

Around 50 foodsacks or change the price back to 10cps and it should be ok.

UK Region




This post was last edited by Dragonquest007 on 2018-10-04 22:19:12.
  • Registered: 2018-08-14
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  • Posts: 2
On 2018-10-04 21:53:55Show this Author Only
42#

Suggest compensation 150-300 ramens and 30-50 foodsacks

HK server S988




This post was last edited by PROminence09 on 2018-10-04 23:58:16.
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 28
On 2018-10-04 21:54:11Show this Author Only
43#

No, it not fair

Here is some my reply on another thread, i dont know how to quote from another thread but here it is

1. Rollback transaction of those ramen point and convert them back to coupon, im pretty sure it wont return as ingot , and of course rollback transaction mean those sakura or sasuke frag have to return to oasis.

2. Give players compensation like have to choose Sakura or Sakukre pack again (80 frag). But since those ninja have bad reputation, I suggest they give us naruto chinese style.

I think this is the fair soulution for both f2p and spenders, hope mod can see this


  • Pupsiiiii On 2018-10-04 21:17:31
  • Forget rollbacks. From a technical point of view: that is never gonna happen. It would not only cause massive down time, but also generate other issues. What about spent mood scrolls? Cultivation runes? What about the people who already fought in space time with those ninjas? Most likely Scenarios:- Sitting this out (this will apply anyways, just a question to what degree)- Rollback whole day (very unlikely, since the day passed in HK already)- Send out some compensation to get some people happy- Bring it back in the shop (the fairest one, but not really smart business)- Bringt it back at a reduced quantity (max redeemable)Now that they, apparently also have doubled the prices for sakura food sack (accident?) and Sakura Quest cannot be done, I would asume that they sent out some kind of global compensation..


There some techical issuse, but it not immposible, the mood scrolls and cultivation runes to be honest if they want to rollback it not even difficult, only the issuse you said is space time:

So if they use sakura in space time this mean those who has the access to this event and get sakura frag for cheap is take somekind of advantage on player who cant buy sakura frag. So are you ok with this ? is this even fair ? this is how player should been treat on naruto online ?

Bring back it in the shopis just some kind of weak, show oasis that they cant handle this situation, and how it fair when some one buy it cheap and now other player have to buy it with double price?




This post was last edited by SCOR KAWAII on 2018-10-04 21:55:34.
  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 88
On 2018-10-04 21:54:18Show this Author Only
44#

This is the worst thing too, supposing you see these good deals this morning, and you recharge 5k in froggy expecting to get that rare ninja you want discounted this week. Then, BOOM! BLAH BLAH! OAsis magic! Your hope down! You felt ROB! Then, as a compensation , NOT APOLOGY, sends u some dangos. Shameful!

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2018-10-04 21:54:35Show this Author Only
45#

Region UK server 1041

I would be happy to recive like last time food stacks :)





This post was last edited by baki123 on 2018-10-04 23:46:31.
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 11
On 2018-10-04 21:54:51Show this Author Only
46#

This is bs..Test your events before they go live in multiple time zones. A lot of people get screwed by them changing prices after it goes live then we( who can't be on right at reset) just have to accept the response of "this was the updated and correct price" while others just get to benefit from it. I didn't even want kage madara but they should've just made him cost more instead of screwing nearly everyone else over with a price change for food boxes. They always mange to change something good that happens for the playerbase into a negative the 2nd time it comes around and I don't understand why.

  • Registered: 2017-07-24
  • Topics: 82
  • Posts: 263
On 2018-10-04 21:54:54Show this Author Only
47#

A great compensation would be the number of times that Sakura Event rolled out throughout the game x 10 food sacks since you guys admitted that you have the wrong price since the start.

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2018-10-04 21:55:24Show this Author Only
48#

Why not give us some free packs (maybe 10-20 not that much) like last time when there was the bug with that event?


  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 9
On 2018-10-04 21:57:03Show this Author Only
49#

Ramen Naruto fragments

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 65
On 2018-10-04 21:57:10Show this Author Only
50#

Food sacks pls

  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 3
On 2018-10-04 21:57:12Show this Author Only
51#

Sakura food packs or anything else just no Dangos

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 4
On 2018-10-04 21:57:56Show this Author Only
52#

5kage madara total cost after change is 60k coupons/ingots are u serious?

  • Registered: 2017-07-24
  • Topics: 11
  • Posts: 967
On 2018-10-04 21:58:29Show this Author Only
53#

i want at least 50 sakura foodsacks and revert back to 10 coupons, 20 coupons is a robbery and you guys know it.

  • Registered: 2017-09-06
  • Topics: 1
  • Posts: 10
On 2018-10-04 21:59:12Show this Author Only
54#

revert sakura's foodsacks back to 10 coupons ,Adjust Ninja price。

  • Registered: 2018-05-03
  • Topics: 11
  • Posts: 22
On 2018-10-04 21:59:27Show this Author Only
55#

Server 911 Future Peace

Region UK

Honestly, the reasonable compensation is a simple apology,50-100 foodsacks or lowering price of foodsacks to 10 cps for one day and let it be 20 cps from next time(WITHOUT ADJUSTING THE DROP RATES).

Also since many people would be refining extra ninja fragments of 5 * cloak sakura and suit sasuke, maybe you could give around 10-30 iruka fragments to everyone.(5 seal scrolls/summon scrolls additional to these would imply that you are sincere with your apology).

Thanks.




This post was last edited by DrPiezoElectric on 2018-10-04 22:57:38.
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 11
On 2018-10-04 22:01:03Show this Author Only
56#

Hello there,

I understand that when things go wrong it's hard to fix it and beeing fair.. but:

- I appreciate that you going to get the Sasuke/Sakura pack back. At least be reasonable, same price and limit the redeemable amount to 30 . - We need to be fair here!

- Compensate here is quite hard. We have several issues here.

a) Sakura's foodsacks have allways been 10cupons.
b) There were (for UK servers) arround 7/8h of time that sakura's Gift even prices were half the price there were before.
c) The ppl that need to be compensated should be the ones that didn't "took advantage" of the discounted prices..

Inconclusive messages, from Moderators, in the official discord made some players relax and wait.. but then getting surprised by this price change.

To sum it up:
1 - Compensate players that didn't have the "discounted" price on sakura event. I would recommend 250 or 300 foodsack would be a nice value.

OR

2 - Revert it to how it was:
10cup/foodsack
Sakura/Sasuke pack with 30 or 50limit on reedemable


The mistake wasn't ours, it was yours and you should "embrace it". You wanna compensate players? Put it back as it was at 5am (UK server time) of today, October 4th 2018.


ps: I'm in favor with my 2nd option, even beeing one of the players that spent much more then 9k cupons for Madara [five Kage summit].
ps2: I'm a software developer, so I would recommend ya to at least keep statistics of what you do in events (prices, reedemable amounts, etc) and PLEASE check your stuff before releasing! You're just getting a bad image of yourselfs.

- GodRealm [UK]




This post was last edited by God Realm on 2018-10-04 22:18:20.
  • Registered: 2017-07-24
  • Topics: 48
  • Posts: 40
On 2018-10-04 22:01:08Show this Author Only
57#

Give us atleast 50food sacks cause i used 3.6k cpns this is so wrong

  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 54
On 2018-10-04 22:01:09Show this Author Only
58#

Charm packs are always nice.

Advanced refines are always nice.

Can never have too many purification/protection runes.


  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2018-10-04 22:01:12Show this Author Only
59#

Since most Players are going for this Event to buy Ninja Frags or Advanced Refine Runes, then next time when there will be a rotation of Events with Great Plates put those 3 Ninjas in it (since there are 3 ninjas anyway in those Great Plates) and also put Advanced Runes in place of Medium Runes and let that Event be there for two weeks.

UK region




This post was last edited by SanadaHayato on 2018-10-04 22:20:20.
  • Registered: 2018-07-03
  • Topics: 7
  • Posts: 37
On 2018-10-04 22:01:33Show this Author Only
60#

coupons

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