As compensation for putting your loyal customers through this crazy madness you chose to inflict on us, I feel a reduction in prices across the board should happen for everything along with increase fragment drop rates in all Treasure Seals. As a business, continue to offer what you initially promised us. As a for-profit company, you are making money hand over fist 51 weeks out of the year for what you are charging for ninjas on different servers at different times. Just honor what you said you were going to give us as a sale for the event, for any event. To go back and change your minds, after the event has been launched, because you feel you are losing out on monetary gain over your customers happiness is poor management and planning on your part. And your customer service to this is worse, because the ones who have to deal with this, who is paid by you TO deal with this, is not handling it very well.
S4 Kakashi
So when are we going to get a response about the compensation and the ideas you have received?
Yea sure,don't give away ninja fragments after alot of players got their 5 stars sailor & sasuke for almost free. Definetly no.Those people who didnt get to should have the same * oportunity. It's not fair and it's not our fault that you cannot do something properly. Compensate to players properly. You think that a small compensation can pay for somone like even me who wanted for long time to 4-5 star their ninjas? Na-ah.
x_-the free if they * with it have to give us something the same price
would like to earn 60 sealing scrolls or a number of packages from the Naruto's Birthday Event
Good as compensation I would like only 3 fragments of the robe
beach party
signed: s765-❅Ƭαєнyυηg❅
Yea sure,don't give away ninja fragments after alot of players got their 5 stars sailor & sasuke for almost free. Definetly no.Those people who didnt get to should have the same * oportunity. It's not fair and it's not our fault that you cannot do something properly. Compensate to players properly. You think that a small compensation can pay for somone like even me who wanted for long time to 4-5 star their ninjas? Na-ah.
x_-the free if they * with it have to give us something the same price
I agree with this. Unless the compensation equals the value of those frags then either remove said ninjas from who bought the packs, refund their coupons(Which is very possible by the way), or a mistake is being made. Again, if you do offer compensation you'll likely have to pinpoint those who bought the packs if you intend to let them keep said ninjas and deny them such otherwise it defeats the point altogether. The best way to go about this is a simple rollback. It solves near everything, especially the no win scenario that was created. You can offer compensation to everyone, but then that will just create another mess altogether where those who took advantage of the packs just end up even better off than they were prior.
as many food packs as we have spent of sakura, since we should of gotten the 2 for 1 deal that others get, if ur gonna fix it, fix it when the event is done or before the event u maintenance for hours and u can't even make a event cost proper price. You'd better give proper compensation.
i just want my money back to be honest this happen far to much no reason to be mad its to be expected
history shows just how bad ur managment is and i think it time to move on
And for those expecting comp they only make these input threads just for u to rant and to estimate just how far they can
low ball u.....
I agree with this. Unless the compensation equals the value of those frags then either remove said ninjas from who bought the packs, refund their coupons(Which is very possible by the way), or a mistake is being made. Again, if you do offer compensation you'll likely have to pinpoint those who bought the packs if you intend to let them keep said ninjas and deny them such otherwise it defeats the point altogether. The best way to go about this is a simple rollback. It solves near everything, especially the no win scenario that was created. You can offer compensation to everyone, but then that will just create another mess altogether where those who took advantage of the packs just end up even better off than they were prior.
Completely agree with you the only compensation they can give us is to make the events like they were.
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