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[ News ] Official Statement - Bugs and Problems October 4th

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  • Registered: 2017-07-24
  • Topics: 23
  • Posts: 36
On 2018-10-05 00:28:13Show All Posts
226#

As compensation for putting your loyal customers through this crazy madness you chose to inflict on us, I feel a reduction in prices across the board should happen for everything along with increase fragment drop rates in all Treasure Seals. As a business, continue to offer what you initially promised us. As a for-profit company, you are making money hand over fist 51 weeks out of the year for what you are charging for ninjas on different servers at different times. Just honor what you said you were going to give us as a sale for the event, for any event. To go back and change your minds, after the event has been launched, because you feel you are losing out on monetary gain over your customers happiness is poor management and planning on your part. And your customer service to this is worse, because the ones who have to deal with this, who is paid by you TO deal with this, is not handling it very well. Switched

Switched event 1

Switched event 2

S4 Kakashi

  • Registered: 2017-07-24
  • Topics: 23
  • Posts: 36
On 2018-10-05 03:54:22Show All Posts
282#
  • Jugodaime On 2018-10-05 00:28:13
  • As compensation for putting your loyal customers through this crazy madness you chose to inflict on us, I feel a reduction in prices across the board should happen for everything along with increase fragment drop rates in all Treasure Seals. As a business, continue to offer what you initially promised us. As a for-profit company, you are making money hand over fist 51 weeks out of the year for what you are charging for ninjas on different servers at different times. Just honor what you said you were going to give us as a sale for the event, for any event. To go back and change your minds, after the event has been launched, because you feel you are losing out on monetary gain over your customers happiness is poor management and planning on your part. And your customer service to this is worse, because the ones who have to deal with this, who is paid by you TO deal with this, is not handling it very well. Switched

    Switched event 1

    Switched event 2

    S4 Kakashi

So when are we going to get a response about the compensation and the ideas you have received?

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