The problem is not these players so you cut them some slack. The matching system is not very good. I have tons of complaints on my server of players being matched against whales match after match after match. And losing being down -20 or -30 points in the arena. This is not a good system for those players but for us p2w we can do quite well. That said, I dont know what to tell my group members who face this kind situation where they lose again and again and again and never progress. That is really for oasis to figure out