did all the missions you finished are in 3 stars? if not maybe thats the problem :)

I thought so too, but i went back and finished it and still no coupons. this has happened to a group member as well.

No, I have the same issue as the person who made the thread. I have contacted customer support about it. It is a issue for some people. You cannot really prove anything that you did not recieve coupons, but if you get a mail showing your reward than thats easy. If not then it's just something the mods have to look into. This post was last edited by 835***@facebook at 2016-9-5 01:17

Please fill this report form :

Platform (Browser/Facebook/Client) :
Server ID :
Character Name :
UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :
Bug Description :
Screenshot :
Operation System :
Resolution :
Your computer time-zone/Country :
Are you using VPN or not ? :

S44
Medusa
200000084471769
Did not receive coupons for finishing plot instance 5 and 6
OS X Yosemite
Be credited for plot instance 5 and 6 coupons, I was wondering why I never had coupons except for the ones collected for join medal.
LA Time Zone. USA.
what is VPN?

I forgot
Platform: browser
and screenshot

This post was last edited by fra***@yahoo.com at 2016-9-5 07:06

the other screenshot i think you need This post was last edited by fra***@yahoo.com at 2016-9-5 07:10

Solution and resolution are 2 different words. And you reported you didn't receive rewards for level 50 instance. Now you added another instance to your report. Interesting ....

It's not "interesting", that I'm now realizing i haven't received coupons for a while. Its interesting that customer service takes a while to help. Im not the only person having this issue on my server as you can see from the comments in this thread. I added that because I'm on plot instance 60 and the only coupons I spend are on bounty mission resets that never run me more than 15 coupons, which I get from my daily Jonin medal claim, and I have no coupons. That to me is "interesting. Also how about helping me figure out what Resolution is? Like a moderator is supposed to be helpful not a smart @ss...

And when i said 50 in the first comment that was a mistake, it was for the seuiguetsu instance clearance that I realized i wasn't receiving coupons, thats why the pictures show that. Unless you think I cleared plot instance 60 in a few hours, but If i was on plot 50 when it happened, as you so now believe. that would mean I wasn't lvl 55+ due to the game making you reach certain levels before advancing in Plot. And you can clearly see I am lvl 59, which would be impossible for me to reach if I had just cleared plot 50. I had meant 60. That I can understand was "interesting" the rest should be your top priority to help figure out.

The only person who is trying to be interesting here is you.

It is really interesting that you realised only now that you didn't receive coupons for clearing plot instance 5 and 6. You are saying you use coupons only on bounty missions. You have Jounin medal, that means you get 20 coupons per day, yet you have only 28 coupons. But that is not my problem, my problem is that you can't provide normal info about your problem and you keep adding new info to your problem every day.

To your knowledge, this smartass as you called me, reported this problem and you will receive your coupons as soon as possible. Oh and I almost forgot, from what I know you are the only one who reported this kind of problem to me. I don't know and I can't tell if anyone else is experiencing this kind of problem when they don't inform me about it.

Anything else I could help you with ?

Im not adding new information, you are asking me to explain myself like I'm trying to scam you guys out of 70 coupons? lol are you serious? And 1 typo doesn't make me interesting, i was obviously annoyed when i made that thread because well i didnt receive something that is the devs fault. also on this thread another person (also from my server) stated they had the same problem. No you can't "help" me if thats what you call it anymore. Id rather tell you to get a life than even receive my coupons at this point.

Bringing life thing to online game ? How pathetic ...

----

About your problem, please screen for me all missions as a proof that you cleared them all.

its a figure of speech, if you want it to be about life go right ahead.Also it doesn't allow files over 1000KB so I cant. The picture i showed you already, that im sending again. shows the number of stars completed and my name in the top corner. If you want the screenshot of the actual instance that is sitting on my computer. Tell me how to send it to you when its over 1000kb and ill be glad to.

Just post links here, I have been told our team wants to see every single mission from Plot instance 5 and 6. Not only the 57/57.

http://imgur.com/a/BDs1R

http://imgur.com/a/BDs1R
Here is photos on imgur since that is the only way i Know to make a link to show you.

S44
Solomon
UID: 200000085926115
Nickname: AkashaMoka
Bug: On plot instance 6 "Rescue the Kazekage" and plot instance 4 "Konaha Invasion" I did not receive my coupons. I am not sure about the 5th instance, but I know these two did not give me my coupons.
System: Windows 8.1
Resolution: 1920 x 1080
LA Time Zone. USA
VPN: I can't tell, but probably not.
I have sent a customer support on this about 1 week ago, and it has been painful to wait this long for a solution, I don't know which is faster and how you would like it, but I am posting one here too as well to see if the problem can be fixed. I don't have instance 2 complete, and I am afriad if I try to get full battle points, I will not recieve my reward so if this problem is resolved and instance 2 gives me a problem, I will come back and mention that in the near future.

http://imgur.com/a/NgXNi

Here is the link to all the missions done completely if you require more information for it to be valid.




This post was last edited by AkashaMoka at 2016-9-7 09:25

Thanks, we will check it.