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Mail for this event from the Hokage seems to have failed!
Mousing over it does not show any tooltip.
I also encountered the same problem, and didn't recieve a single thing.
This is the 10 charm packs for the sasuke's birthday anniversary reward if I am not mistaken.
Hey
It's due to applying the code after the anniversary event concluded.
The event no longer provides any rewards, thus not a bug.
It's safe to delete the mail.
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