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[ Bugs ] Log-in Issue Again for the 4th time within 2 Months

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  • Registered: 2018-03-29
  • Topics: 7
  • Posts: 20
On 2018-08-03 18:21:54Show All PostsDescending Order
1# Go To

Platform : Chrome, Firefox, Microsoft Edge and Mini Client
Server number :s903
Character name :Peenoise
UID : 300035444375849

Description of the problem you are experiencing :Can't Log-in even if I have stable fast internet that can play other games(dota 2, PUBG and CS:GO) smoothly and stream 720p without any lags.

Screenshot of the error page :Screenshot (21)

Screenshot (19) Screenshot (18)




Operating system :Windows 10 Enterprise 1803Screenshot (20)
Screen resolution : FHD 1920x1080
Your computer time zone and your country : GMT +8 China
Are you using VPN ? :No



  • Registered: 2018-03-29
  • Topics: 7
  • Posts: 20
On 2018-08-03 18:31:31Show All Posts
2#

Screenshot (23)

Screenshot (22)

Please fix this.

  • Registered: 2018-03-29
  • Topics: 7
  • Posts: 20
On 2018-08-04 20:26:21Show All Posts
3#

Any updates about this issue? It's been like this for days already.

Before u had fixed this within a day after the maintenance. Last time it took 2 days, but now what?

Any devs out there that knows this problem?


  • Registered: 2018-03-29
  • Topics: 7
  • Posts: 20
On 2018-08-05 11:39:25Show All Posts
5#
  • Shadoblaze On 2018-08-04 23:45:49
  • clear your cache, the error is caused by a cached value that isn't actualy in your cache anymore so it thinks it should find it and doesn't so it breaks.

I actually already tried everything already.

Cleared history cookies and cache, reinstalled all the browsers and mini client I use.

Flushed and renewed DNS but nothing works.

  • Registered: 2018-03-29
  • Topics: 7
  • Posts: 20
On 2018-08-08 14:54:04Show All Posts
7#

I don't know if the problem is within my region because as you can see in my screenshot, I have 10MB/s download speed but still can't play this game right now.


Can't even upload the screenshot now :(Screenshot (24)




This post was last edited by Minku on 2018-08-08 16:39:25.
  • Registered: 2018-03-29
  • Topics: 7
  • Posts: 20
On 2018-08-09 01:58:36Show All Posts
8#

Screenshot (2)

And what is this that keeps popping up inm chrome even in mini client?

  • Registered: 2018-03-29
  • Topics: 7
  • Posts: 20
On 2018-08-11 13:51:45Show All Posts
9#

Problem not fixed yet after so many days already.


Screenshot (3)

Resetted my PC but the problem still exist. Any devs/mods out there that know this problem?


Here are the things I did...

Refresh browser / mini client

Clear cache history cookies

Reinstalled all browsers and mini client

Refreshed modem / changed IP / even went to a coffee shop with blazing fast internet but still won't work.

Flushed and renewed DNS from command prompt.

Resetted my PC and 1st thing I did was play it on microsoft edge and then downloaded google chrome and mini client but still cant log-in.

Dude, its a fresh after I resetted my PC and didn't install anything but still can't connect.


On the other hand, I can still play all my Steam games without any connection problems.

And yet, there's no freaking response from a single dev/mod out there.




This post was last edited by Minku on 2018-08-11 14:05:02.
  • Registered: 2018-03-29
  • Topics: 7
  • Posts: 20
On 2018-08-13 21:52:13Show All Posts
11#
  • Garv On 2018-08-12 08:24:28
  • what DNS address did you put?

I didn't put any, I just followed what was on google.

I just entered the command to flu* and the command to renew it.


  • Registered: 2018-03-29
  • Topics: 7
  • Posts: 20
On 2018-08-14 20:17:45Show All Posts
13#

Thanks for the help, but I haven't tried it yet because today, I was able to log-in and play the game without the connection issue.

It's back to normal now the way it was before, but this time it took Oasis devs to fix it for at least 3 weeks.

It already happened before but during the 2nd and 3rd time, it got fixed within 2-3 days. :)

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