You can sue them if you didnt get what you paid for btw! Or they need to restore the cash that you used, those are the options, nothing else, especialy after the new EU update! If you dont fix this soon, you could be forced to close the game down on Eu.
A simple advice, just check if you will get the hashi frags, if not just ask for compensate, they cant say no and you will get the whole money that you spend ^^
Thats a long process, it's much easier to do a chargeback for the money spent here and walk away.
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