On the contrary, most of the people I see complaining with no real attempt at solution are entirely F2P players. I've put in a decent amount of money, nothing insane but enough to make most people call me P2W. However, the big difference I see between most of us paying players are that we actually did so because we plan to play for a while and enjoy the game in its entirety. Of course I want cool new content and more stuff to do throughout the day but I made the conscious decision to invest in a game during its early phases of this version. I, and most other players, are completely content with having one update a week so long as it adds even a little bit to the game. Did you ever play UN or Bleach when those games first came to the United States? Cause I can sure as hell tell you they had nowhere near as much going for them as this game.

Most of the people that come in here complaining are exactly the types that the mods have reason to be agitated with, the kind that FG3000 pointed out as well; people who feel they are entitled to rare ninjas for free overnight. That is just unfair and unrealistic to, both, other players and the company. That's why a large majority of the complaints are about not being able to get entire ninjas in events.

It's common practice to do updates one server at a time so if something does go wrong you just stop and postpone...Even mthe largest MMORPG updates and expansions in the world, *cough* WoW Legion *cough* do that.