Dear players,

We are aware of that some players are meeting login problems now; it’s a problem with Google DNS 8.8.8.8 and 8.8.4.4. We have reported this problem, to fix this problem for the moment, we strongly suggest that players who cannot login game, use the new DNS: 208.67.222.222 Clear the DNS cache and re-open your browser or Client, to see if it works.

How to Change DNS: (Example for Win 10)

1. Open Settings.

2. Go to Network & Internet.

3. If you are connected to the Internet with a wired connection, click Ethernet on the left side. If you are connected to the Internet with a wireless connection, click Wi-Fi on the left side.

4. In the Related settings section, click on the link "Change adapter options".

5. Double-click your network connection.

6. In the dialog window, click the Properties *on with the yellow-blue security shield. Confirm the UAC prompt if you are shown one.

7. Now, on the Networking tab, select the row Internet Protocol Version 4 (TCP/IPv4), and then click on the *on "Properties".

8. The dialog window "Internet Protocol Version 4 (TCP/IPv4) Properties" will be opened.

9. To use a custom DNS Server address, select the option "Use the following DNS server addresses:" on the General tab. Enter the desired DNS server address or modify the existing values if required. You c*e the servers mentioned above.

10. Click OK and Close *ons in every opened window to apply the change.

11. please clear cache and re-open the browser to login.

How to clear the DNS:

If you are still having this problem after using the mentioned method, please leave the important information here using following format, we will transfer it to techs to check:

ServerID:

UID:

Character ID:

Screen of your DNS:

Screen of error page:

Country:Internet Provider

:Computer Type(Win7/Win10/IOS etc):