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[ Suggestions ] A Report System

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  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 7
On 2018-02-18 10:45:17Show this Author OnlyDescending Order
1# Go To

I know it's been mentioned a hundred times before but it really can't be stressed enough how much this game needs a proper user report system.


It's incredibly uncomfortable to have to post misbehavior reports in a public forum for everyone, including the person you're reporting, to see.

It's also uncomfortable that these posts often remain visible for up to a month at a time. There were reports from before Christmas up until the end of January.

And when the posts do get deleted, it takes even longer for any sort of action to be taken. I've been reporting consistent abuse from a player for a month now. I've updated my report for every new vulgar insult the player spams in the world chat until his target signs offline. He continues to make new alt accounts with vulgar names to have conversations with himself. Nothing has changed but all my reports are gone. How many hundreds of screenshots must be provided before it's enough proof?

Not to mention that only a fraction of players are active in the forums so many people who would report someone don't even know it's an option.
Blacklist is not enough when it's effecting everyone on the server. When more accounts just keep getting made. A system to ignore the problem is not enough.


Either get more people handling abuse reports or implement a proper in-game report function because this current system is completely ridiculous and ineffective. This is the only game I've ever played and forum I've been on where the only real way to alert mods to misbehavior is to make a public statement.




This post was last edited by PlatypusMaster on 2018-02-18 10:45:17.
  • Registered: 2017-07-24
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On 2018-02-18 22:17:59Show this Author Only
2#

+1,

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 7
On 2018-02-25 12:49:38Show this Author Only
3#

Another week, no answer, no action.

The player I keep reporting changes his alts names right after I report. Almost like he can read the forums and tell that he's been reported. :|

Not that it seems to matter much though since he's been getting away with this garbage since November

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 7
On 2018-03-14 08:44:25Show this Author Only
4#

Day 55. It has been two weeks since I sent my last letter. No sign of mods or admins anywhere. Will I ever get a reply? Almost an entire month since my suggestion.

Two months since my first report. Four months since the abuse started.

No response. No action. The girl he has been bullying since November has gone inactive.

I've begun to lose all hope. The letters I send in are rumored to go directly into the *, unread.

Part of me feels they are read though. By someone, at least.

Someone who doesn't care at all, judging by the fact I've reported him pretty much every week for two months straight and multiple people before me and nothing comes of it.



This started out as a friendly suggestion to improve your system but now I'm just furious. It's too late to fix this now. It won't bring back the friends who have been driven off by your incompetence.




This post was last edited by PlatypusMaster on 2018-03-14 09:05:02.
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 2832
On 2018-03-14 09:30:17Show this Author Only
5#
  • PlatypusMaster On 2018-03-14 08:44:25
  • Day 55. It has been two weeks since I sent my last letter. No sign of mods or admins anywhere. Will I ever get a reply? Almost an entire month since my suggestion.

    Two months since my first report. Four months since the abuse started.

    No response. No action. The girl he has been bullying since November has gone inactive.

    I've begun to lose all hope. The letters I send in are rumored to go directly into the *, unread.

    Part of me feels they are read though. By someone, at least.

    Someone who doesn't care at all, judging by the fact I've reported him pretty much every week for two months straight and multiple people before me and nothing comes of it.



    This started out as a friendly suggestion to improve your system but now I'm just furious. It's too late to fix this now. It won't bring back the friends who have been driven off by your incompetence.

You get a better, faster response to your question via discord if you want a someone from Oasis to speak with you.

  • Registered: 2017-07-24
  • Topics: 9
  • Posts: 452
On 2018-03-16 14:23:40Show this Author Only
6#

Hi there,


The misbehavior thread gets updated and cleared regularly after the posts have been reported and resolved but I do understand the issue with it being made public which is why any player is free to PM me with their reports here on the forum and this function is also readily available on discord so there IS options available to do this privately...


As for your reporting case, I suggest ensuring every report follows all the specifications in regards to the screenshots provided (making sure it shows the full screen with server time and date and full conversation), unfortunately its not always a fast process depending on severity of the case as multiple reports over multiple weeks are often necessary but I do understand your frustration... Please do keep trying and I do implore you to gather as much evidence and use other avenues...


Thankyou for your time

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 7
On 2018-03-17 08:08:04Show this Author Only
7#

I feel visible for multiple weeks isn't very "regularly", and being recommended to make an account on a 3rd party app Discord just to get anyone's attention speaks volumes to how bad the system within the actual game is.


Aside from that I've reported for months with as much detail as possible in the correct format with screenshots and timestamps of every vulgar thing he's said with every new account with a vulgar name he has made and every fight he has picked. I'm not sure what more evidence you want from me other than to physically go to his home and record him in person doing this stuff. Is it because I crop the screenshots to just his character profiles, or just the chat box with the time stamps included? Because the rest of the information on the page is unimportant aside from the chat and timestamps and I don't feel like broadcasting to the world that /I/ am the one reporting him when it's not amounting to anything anyway.


At this point the girl he's been abusing for months on end, who in real life had a restraining order against him for threatening to hurt her kid, who he *ed into and changed the name of twice, who he kicked out of our group, who he slandered in world chat both in his character names and in world chat, who he bragged about getting punched in real life by his friend in our group chat, she quit. Unless she reappears someday I don't have anything left to report. Sure he picks fights with other players now and then but to get banned for that instead of the incredibly cruel things he's already done wouldn't be right.




This post was last edited by PlatypusMaster on 2018-03-17 08:10:10.
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2022-01-26 02:44:00Show this Author Only
8#

i have 3 years or more playing in a LA server but i am an Europian so can i go with this acc in EU server with this power,playerc ect (acc) S236 LA

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