F2P here too, still have that Gaara screen. Let me tell u something.

RNG or luck, whatever u wanna name it, is the worst thing u can rely on this game, either ur f2p or p2w. Thing is, those cashing the game have more space to fix unlucky stuff... unlike f2p, that have to use their stuff wisely. F.E. I think i have the worst luck with refines, cause mostly i have to wait to get to 85-90% wish meter to lvl up :S That said, i understand u, i know some guys who went waaay better with that. At least u got Deidara, heck, I didnt get any free/cheap strong ninja and im playing more than a year - have Ay 4th, but needed 8 months to do 1050 pulls for him.

Just play for liking to play game. Yes, i know that they are destroying f2p events, and yes, f2p is and will be backbone of this game, in many diff reasons i wont mention now. But they wont change. Never. They will cover up a bit with something nice in-game when they see too many ppl complaining, and thats it. To be honest, im really still playing because i have cool guys playing with me in same group, some good ppl from other group. Otherwise, i would quit this long time ago.

And as for your story Suzuri, let me tell u this: Real-life shopkeepers, if u didnt know, are willing to do almost anything to keep their customers. They learn different languages, put some crazy discounts, give free samples, provide splendid customer service, give refunds... ever wondered why there are crowded and deserted shops? And this is a game, it doesnt work like that - there are a lot of free ones, f2p ppl give good shoutout and attract p2w... who would play deserted game with 10 ppl on server, and give money for it?