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  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2018-01-19 21:26:15Show this Author OnlyDescending Order
1# Go To

Hello Naruto Online support team!

Im trying to do the password appeal method and also doesnt work, when i write all the fields it never finishes the loading of the javascript and stays frozen (anyways regarding this matter, it doesnt really matter cause the appeal method asks me for the security questions and number and the scammer changed everything.. All i still have mine on the account is main email wich i used to create the account, but it seems thats not enough for having my password back and change all the security things again..


I have been playing Naruto Online now for about a year, and I know you are far from caring on how much we spent here to help us. but... I wasnt playing for somedays, like 2 weeks, never gave the account, password to anybody, mainly because of my credit card and paypal informations... i spent over 4k on this game, i guess you have all the records... the account is under another email, they changed the security email, number and questions. Please, I am very desperate... its been too many hours of my life and cash spent in something that i lost for no reason at all.. i have firewall, malware, spyware anything against these kinds of things...

Would be nice a reply or give me a email where i can send this to, AND IF NOT POSSIBLE to have my account back, lets do the procedure of baning it, cause i rather have it baned then have it stolen.

Please any mod, PM me, ive sent 2 emails already and no answer at all, i guess that for costumers that spent so much there should be some special kind of service? Not saying you should treat me diferently from others, but one who spends so much money on a game just expects that this game moderators help him whenever he needs.


best regards

Pedro Lemos




This post was last edited by lemini on 2018-01-19 21:26:15.
  • Registered: 2017-07-24
  • Topics: 20
  • Posts: 115
On 2018-01-19 21:00:29Show this Author Only
2#

u use FB account or not?

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2018-01-19 21:21:20Show this Author Only
3#
  • Lord Jashin In On 2018-01-19 21:00:29
  • u use FB account or not?

Nope, I created the account normaly, i also tought about that

  • Registered: 2017-07-24
  • Topics: 29
  • Posts: 2271
On 2018-01-20 03:34:27Show this Author Only
4#
Note: Sorry,the post does not exist or has been deleted
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2018-01-20 18:22:33Show this Author Only
5#
Note: Sorry,the post does not exist or has been deleted

Thanks alot for this info! really smart, i also tought about it!

Now i will leave on stand by and see what they answer me, i could get in touch with them, and they asked me for the paypal proof that i paid so i sent, now waiting for a reply.
depending on the reply i will make a chargeback and have the account banned.

Thanks alot for the bright help ;)

  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 80
On 2018-01-20 21:44:37Show this Author Only
6#

bump.

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2018-01-21 17:51:14Show this Author Only
7#
  • Shades On 2018-01-20 21:44:37
  • bump.

ty, seems like gamers care more about my post then the guys that actualy get paid for doing something...

  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2018-01-22 12:49:40Show this Author Only
8#

Hey


Unfortunately, you'll have to go through the appeal process.

If you're having JAVA issues, try updating your browser, or switch between a few.

Currently, our appeal page is working normally.


Hope you the best!

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