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- Registered: 2017-07-24
- Topics: 68
- Posts: 2221
- Moderator
Hi! I do understand that sometimes it becomes difficult if there are not enough players on your server. Please post in this merger request forum found here. I recommend to request a merger for every new thread opened. The team in charge of investigating and merging servers will look into each request.
~Jib
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- Registered: 2017-07-24
- Topics: 68
- Posts: 2221
- Moderator
- PraiseLuka On 2018-01-10 17:32:24
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The problem with inquires into merger is like this:
If you post anywhere else, you are told to post on the merger thread, question goes unanswered.
If you post on the request thread, as it is not a request, it gets deleted.
End result: inquires are NEVER answered.
Now, to be certain, arbitrary inquiry of "when will my server merge", "why is my server not merged, what criteria do we not meet" etc SHOULDN'T be answered. Because it's unrealistic to answer all such questions.
However, specific question as a result of planned/on going merge, such as the one raised regarding why a merger skipped over a server in the middle is, imo, reasonable and should be answered. But there is actually no way to get an answer because every mod is just tossing the ball to another. I'm not sure if this is intentional or a simple case of mods not communicating to each other and therefore are uncertain with what the proper channel of communication on this subject matter is.
The thing is, it is a server merger request thread. It is where you would give the necessary information to ask for a a server merger. The thread is specific to server merger request and not inquiries. Inquiries on server merger should be asked directly to Customer Support as there are specific teams in place to help for specific things. General Discussion is definitely not the place to ask about such inquiries as this is not the support section of the forums and will not have the team available to answer such inquiries. Posting in the wrong section has always been something that happens and it is understandable as sometimes we just don't know where is the right place to ask. However, there are times when bug or support related inquiries are asked in the General Section. We have a section designated for Bug/support and a team there trained to answer such inquiries. I know it sometimes becomes difficult but there are sections on the forum for a reason as we have different teams for different things that monitor those specific sections.
Thanks for understanding!
~Jib
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