As a member of the same server and longtime fellow player of kira, I can 1) vouch for kira's story that things happened as they did; he is a meticulous player and would not needlessly spend resources and would certainly not tick the box that it has been said that he had. Perhaps the bug is that the game is logging a ticked box when the player never touched it (a worrisome bug indeed).

And 2) I also know for sure that kira is not trying to game the system here. Another facet of this issue that is when the game erroneously charged him for charms, it only gave him specific item charms, i.e. charging him for a full pack and only giving him a weapons charm and not the rest. If he had received full value for what he was charged, this would be slightly different; still aggravating but not as bad.