Cant claim battle armor reward

5.0 GNW Treasure Minato

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[ Bugs ] Cant claim battle armor reward

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Jaxane Registered: 2017-07-24 Topics: 19 Posts: 29 On 2017-10-19 04:23:47 ｜ Show this Author Only ｜ Descending Order 1＃ Go To Platform : Mini-client Server number : UK S17- Zabuza Character name : Jaxane UID : 200000094102555 VPN: No Problem Descripton: I just upgraded my battle armor to level 6 and i cant claim reward for upgrading it during event, i just can obtain summon scrolls for reaching lvl 6. Please check it and let me claim it cuz event is ending soon. Photo1 Photo2 This post was last edited by Jaxane on 2017-10-19 04:23:47. Reply

Tobei

Registered: 2017-07-24
Topics: 34
Posts: 4320

On 2017-10-19 09:32:23 ｜ Show this Author Only

2＃

Hey

Thanks for providing us the screenshots!

I'll look into your case. Please be patient

Jaxane

Registered: 2017-07-24
Topics: 19
Posts: 29

On 2017-10-25 22:08:31 ｜ Show this Author Only

3＃

Hey Tobei :)

Any news in my case? I know u asked me to be patience but its already 1 week.

Tobei

Registered: 2017-07-24
Topics: 34
Posts: 4320

On 2017-10-27 08:27:24 ｜ Show this Author Only

4＃

Jaxane On 2017-10-25 22:08:31
Hey Tobei :)
Any news in my case? I know u asked me to be patience but its already 1 week.

Hey.

Unfortunately, I'll require you to create a ticket via client/browser

Contact our Customer Service and provide what you've provided me. They'll look into your account details personally and help you resolve it.

I'm terribly sorry for the long wait!

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