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[ Bugs ] Problems about the Rewards in Daily Recharge Rebates

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  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 8
On 2016-08-23 11:40:09 ｜ Show this Author Only
41＃
I have recharged but couldn't get the rewards due to the server problems.
200000083938505
TsunadeBaybeh
exactly 5am
1000
1674769810264079_narutoen)
ignot
Mount Tai
  • Registered: 2017-07-24
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  • Posts: 57
On 2016-08-24 01:47:15 ｜ Show this Author Only
42＃
I have recharged but couldn't get the rewards due to the server problems.
UID:
200000084898004ServerID: S45:Chiyo
Character Name: KazunariAsahina
The time you recharged: 22 Aug 2016 14:34:33~
The ingots you have recharged: 2500
Track ID: 139881539_narutoen
The rewards you didn't received: The 15~ Iruka fragments, 15 seal scroll fragments, think it was lvl 3 magatama and some coupons. Basically the standard server opening event rewards, you should know them better than me.
This post was last edited by shi***@gmail.com at 2016-8-24 01:48
stynchi
  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 82
On 2016-08-24 06:26:52 ｜ Show this Author Only
43＃
I have recharged but couldn't get the rewards due to the server problems.

UID：200000083468407
Character Name: Stynchi69
ServerID: S45:Chiyo
The time you recharged server time : 3:20(at night,not 15:20) 22/08/2016
The ignots you have recharged: 2500
Track ID: 139862136_narutoen

hakainokame88
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 16
On 2016-08-24 09:22:07 ｜ Show this Author Only
44＃
I'm guessing this won't be relevant here, maybe you could PM me where to post this? In short, I would have been #10 on my server for the "New Server Power Ranking Event" but couldn't claim (before 23:59) what I bought (4 star Gara) due to server problems, I even checked when I finally got back in and I was 100% #10
UID： 200000085935327
Character Name: Renaerys
ServerID: S62:Hanzo
The time you recharged server time : 23:57 (Was trying to do it rom before 23:45, probably significantly earlier...literally thought it was my internet or card...)
The ignots you have recharged: 250
Not sure where to find track ID?

This post was last edited by at 2016-8-24 09:41
cpinzona
  • Registered: 2017-07-24
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  • Posts: 2
On 2016-08-25 00:37:42 ｜ Show this Author Only
45＃
but me not compensed
  • Registered: 2017-07-24
  • Topics: 250
  • Posts: 227
On 2016-08-25 14:36:49 ｜ Show this Author Only
46＃
DickyStone
  • Registered: 2017-07-24
  • Topics: 20
  • Posts: 32
On 2016-08-27 04:40:07 ｜ Show this Author Only
47＃
  • Daiske On 2016-08-22 22:15:18
  • Okay, to clarify something.

    I will delete every single post that is not supposed to be in this thread. If someone will keep spamming this thread, I will ban him. Take this as warning.

    This thread is only for Daily Recharge Rebates compensation. On new servers, players can recharge XY ingots and they can receive Iruka fragments and more rewards. We will only compensate players that wanted to recharge to receive those rewards but unfortunately they couldn't.


    ----

    For players that want their conpensation :

    You have to provide every single information that we need and want from you. And that is :

    Your character name :
    Server ID :
    UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :
    Time you recharged :
    Track ID (oasis order ID, it should be something like this: 13***X_narutoen) :
    Rewards you didn't receive for recharging (That means how many fragments or what rewards you were supposed to receive for recharging) :

    Also, we will compensate players that wanted to recharge but they couldn't. All you have to do is recharge now, provide us with info (you can see report format above) and we will add rewards to your account manually. This post was last edited by Daiske at 2016-8-22 22:24
recharge is not working i made a post can you look into this, it's not a issue with my card but on your end.
frostbitten501s
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 3
On 2016-08-31 11:45:56 ｜ Show this Author Only
48＃
so do i post here if i had an issue with recharge or is there somewhere else?
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frostbitten501s
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 3
On 2016-08-31 12:12:20 ｜ Show this Author Only
49＃
I had several instances back to back where i did not recieve the ingots that I paid for.

1st Time
UID:frostbitten501st
ServerID: S43 Minato NY
Character Name: BigBad501st
The time you recharged:（server time）approximately 22:20 server time
The ingots you have recharged: 50 ingots
Track ID: (oasis order ID, something like this: 13***X_narutoen)
The rewards you didn't received: 50 ingots

2nd Time
UID:frostbitten501st
ServerID: S43 Minato NY
Character Name: BigBad501st
The time you recharged:（server time）approximately 22:20 server time
The ingots you have recharged: 50 ingots
Track ID: (oasis order ID, something like this: 13***X_narutoen)
The rewards you didn't received: 50 ingots

3rd Time
UID:frostbitten501st
ServerID: S43 Minato NY
Character Name: BigBad501st
The time you recharged:（server time）approximately 22:21 server time
The ingots you have recharged: 50 ingots
Track ID: (oasis order ID, something like this: 13***X_narutoen)
The rewards you didn't received: 50 ingots

I dont have the track ID for any of these because I didnt think to look for it at the time that this happened. I do have the receipts in my email though showing that I paid. In total I made 4 purchase for $1 each but only the first one went through. These remaining three did not.
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-08-31 17:56:45 ｜ Show this Author Only
50＃
  • frostbitten501s On 2016-08-31 12:12:20
  • I had several instances back to back where i did not recieve the ingots that I paid for.

    1st Time
    UID:frostbitten501st
    ServerID: S43 Minato NY
    Character Name: BigBad501st
    The time you recharged:（server time）approximately 22:20 server time
    The ingots you have recharged: 50 ingots
    Track ID: (oasis order ID, something like this: 13***X_narutoen)
    The rewards you didn't received: 50 ingots

    2nd Time
    UID:frostbitten501st
    ServerID: S43 Minato NY
    Character Name: BigBad501st
    The time you recharged:（server time）approximately 22:20 server time
    The ingots you have recharged: 50 ingots
    Track ID: (oasis order ID, something like this: 13***X_narutoen)
    The rewards you didn't received: 50 ingots

    3rd Time
    UID:frostbitten501st
    ServerID: S43 Minato NY
    Character Name: BigBad501st
    The time you recharged:（server time）approximately 22:21 server time
    The ingots you have recharged: 50 ingots
    Track ID: (oasis order ID, something like this: 13***X_narutoen)
    The rewards you didn't received: 50 ingots

    I dont have the track ID for any of these because I didnt think to look for it at the time that this happened. I do have the receipts in my email though showing that I paid. In total I made 4 purchase for $1 each but only the first one went through. These remaining three did not.
First of all, this is not your UID, your UID are numbers. Second of all, we can't help you withut Track ID or at least some proof or recharge.

When exactly did you recharge those ingots ?
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