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[ Bugs ] Problems about the Rewards in Daily Recharge Rebates

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  • Registered: 2017-07-24
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On 2016-08-22 22:15:18Show All Posts
17#
Okay, to clarify something.

I will delete every single post that is not supposed to be in this thread. If someone will keep spamming this thread, I will ban him. Take this as warning.

This thread is only for Daily Recharge Rebates compensation. On new servers, players can recharge XY ingots and they can receive Iruka fragments and more rewards. We will only compensate players that wanted to recharge to receive those rewards but unfortunately they couldn't.


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For players that want their conpensation :

You have to provide every single information that we need and want from you. And that is :

Your character name :
Server ID :
UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :
Time you recharged :
Track ID (oasis order ID, it should be something like this: 13***X_narutoen) :
Rewards you didn't receive for recharging (That means how many fragments or what rewards you were supposed to receive for recharging) :

Also, we will compensate players that wanted to recharge but they couldn't. All you have to do is recharge now, provide us with info (you can see report format above) and we will add rewards to your account manually. This post was last edited by Daiske at 2016-8-22 22:24
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On 2016-08-22 22:19:34Show All Posts
18#
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On 2016-08-22 22:20:36Show All Posts
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On 2016-08-22 22:21:03Show All Posts
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On 2016-08-22 22:21:28Show All Posts
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On 2016-08-22 22:22:43Show All Posts
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On 2016-08-22 22:25:06Show All Posts
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On 2016-08-22 22:25:35Show All Posts
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  • Registered: 2017-07-24
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On 2016-08-22 22:25:55Show All Posts
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On 2016-08-22 22:26:09Show All Posts
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On 2016-08-23 01:48:07Show All Posts
35#
  • Registered: 2017-07-24
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On 2016-08-23 01:49:01Show All Posts
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  • Registered: 2017-07-24
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On 2016-08-23 04:16:45Show All Posts
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  • Registered: 2017-07-24
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On 2016-08-31 17:56:45Show All Posts
50#
  • frostbitten501s On 2016-08-31 12:12:20
  • I had several instances back to back where i did not recieve the ingots that I paid for.

    1st Time
    UID:frostbitten501st
    ServerID: S43 Minato NY
    Character Name: BigBad501st
    The time you recharged:(server time)approximately 22:20 server time
    The ingots you have recharged: 50 ingots
    Track ID: (oasis order ID, something like this: 13***X_narutoen)
    The rewards you didn't received: 50 ingots

    2nd Time
    UID:frostbitten501st
    ServerID: S43 Minato NY
    Character Name: BigBad501st
    The time you recharged:(server time)approximately 22:20 server time
    The ingots you have recharged: 50 ingots
    Track ID: (oasis order ID, something like this: 13***X_narutoen)
    The rewards you didn't received: 50 ingots

    3rd Time
    UID:frostbitten501st
    ServerID: S43 Minato NY
    Character Name: BigBad501st
    The time you recharged:(server time)approximately 22:21 server time
    The ingots you have recharged: 50 ingots
    Track ID: (oasis order ID, something like this: 13***X_narutoen)
    The rewards you didn't received: 50 ingots

    I dont have the track ID for any of these because I didnt think to look for it at the time that this happened. I do have the receipts in my email though showing that I paid. In total I made 4 purchase for $1 each but only the first one went through. These remaining three did not.
First of all, this is not your UID, your UID are numbers. Second of all, we can't help you withut Track ID or at least some proof or recharge.

When exactly did you recharge those ingots ?
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