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  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-09-22 11:04:13Show All Posts
4#

Hey


Magatamas don't just disappear.

Unfortunately, sometimes you'll disconnect from the server resulting in items looking like they're not there.

Clear your cache/cookies and refresh the server. Check the magatamas.

  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-09-24 11:42:40Show All Posts
7#
  • KashinKoji♦ On 2017-09-23 01:40:56
  • Here's a video of my magatamas pages.https://youtu.be/oPWKrHtyeRo I'm not sure how to make the magatamas disappear again. But as you see in the video those pages are bugged and i can't use them. Please get someone to look into my account because i need those magatamas i lost back and i need to be able to use my pages.


From the video you've shown, it seems like a delay in packets.

However, Contact support through the client. They'll ask for your information and check your account logs to better help you with the issue.

To contact support, on the client, click the "?". Or through the main site, click "User Center"


From there you'll be able to create a Ticket with the issue at hand.

Hopefully, you'll be able to resolve your issue.

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