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- Registered: 2017-07-24
- Topics: 68
- Posts: 2221
- Moderator
- Yuuten On 2017-09-01 22:43:39
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yeah also tried that.
i dont have IDM installed.
i used to play up to 3 accounts without problem using the client until this issue happened few days ago while also downloading some stuff
no error appears, it just happened
now im just using google chrome with just one account. still takes minutes just to load the character or ninja icon even i dont dowload anything else. im sure i have no problems in my internet connections as i can browse without problems to other sites.
Hi! Out of curiousity, did you ever shut down your computer before playing again or has your computer been on the entire time? It is quite possible that multiple instances of NarutoOnlineen.exe is active. You might have to close them all and restart the game by using the Task Manager.
If you are on PC, Task Manager can be opened by pressing Ctrl+Shift+Esc; close all instances of NarutoOnlineen.exe. The other way to more quickly do this is creating a Task Kill Shortcut.
How to create a Task Kill Shortcut:
Right-Click anywhere on your desktop, then press "New", then "Shortcut".
Under the new window, type in C:\Windows\System32\taskkill.exe /F /IM NarutoOnlineen.exe /T
Like shown below:
\
Then click "Next" and then "Name" the shortcut.
Everytime you find the game is lagging, just press on the shortcut you created and it will Kill All the "NarutoOnlineen.exe" tasks.
~Jib
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- Registered: 2017-07-24
- Topics: 68
- Posts: 2221
- Moderator
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- Registered: 2017-07-24
- Topics: 68
- Posts: 2221
- Moderator
- rrhenzo02 On 2017-09-02 11:38:10
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here's the thing i have done:
1. cleared the cache
2. tried different browser and older version of client
3. removed and re-installed the flash player. then installed an older version
4. hard-reset my router, default settings for internet options, even tried just this PC alone connected to the network and wi-fi turned off. my speed still fast on other sites except for the swf that is being downloaded
5. system restored from months ago
6. i tried playing in at my work and it seems fine there (so probably it's an internet connection issue)
7. last thing i did not tried yet is too re-install my whole PC but i think that's far enough.
hope there's someone could help me on this. :(
I can see that you have tried the older version of the client.
A few questions:
- So you've tried playing on browser and on client?
- Where are you from and what region are you playing on?
- Have you tried playing using the new version of the client? Found Here
If all else fails, I recommend contacting customer support directly. I will also ask to see if there is another solution, but I recommend submitting a ticket and referencing/li
nking this thread in your ticket. ~Jib
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