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  • Registered: 2017-08-24
  • Topics: 1
  • Posts: 4
On 2017-08-24 14:00:48Show All PostsDescending Order
1# Go To

Hey, server update occurred and I tried to log in during the errors with stuck on 14%. Right after this i try and log in and it now says my account is blocked. What happened?

Platform: Mini Client

Server number : 671: Healing Tips

Character name : Nilrasha

UID : 300045775229351

Description of the problem you are experiencing : After the update my account is blocked but I have no idea why

Operating system : Windows 10

Screen resolution : 1080x960

Your computer time zone and your country : AEST, Australia

Are you using VPN ? : no






This post was last edited by Nilrasha on 2017-08-24 14:00:48.
  • Registered: 2017-08-24
  • Topics: 1
  • Posts: 4
On 2017-08-24 14:41:28Show All Posts
3#
  • DarkDragun On 2017-08-24 14:24:24
  • are you using bug from tree event


There was a bug from tree event? I don't even know what that does let alone that it existed.. :/

All i ever did was claim rewards from the world tree levels and use my dew drops and coins.





This post was last edited by Nilrasha on 2017-08-24 14:42:17.
  • Registered: 2017-08-24
  • Topics: 1
  • Posts: 4
On 2017-08-24 18:05:43Show All Posts
5#
  • Daiske On 2017-08-24 17:33:04
  • Hello,

    your account is banned due to in-game problems. Our team is aware of this, in fact, we are those who banned several players including you for the same reason. Once all problems will be fixed, yours and many other affected accounts will be unblocked. Do not worry, your account is not permanently confi*ed.

    We would like to apologize for the inconvenience.



Thankyou for letting me know what is going on. Is there any way for us to catch back up on the events/daily things that we might end up missing? it's just really detrimental for people grinding and trying to stay in high ranks :(

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