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80ss and no rare

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  • Registered: 2017-07-24
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On 2017-08-06 10:22:57Show All Posts
7#
  • GregoryBot On 2017-08-06 06:20:54
  • With all these reports still rolling in I can tell you I certainly don't feel confident in the treasure at all, and I did want to eventually pull for a super rare myself so it's kind of a bummer.

If you are not confident, I recommend recording your pulls because you can submit it to customer support if any issues arise.


~Jib

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On 2017-08-06 19:57:06Show All Posts
11#
  • GregoryBot On 2017-08-06 11:21:33
  • Let me first say I appreciate the response Jib, and I also meant to thank you for answering a question I had in a previous thread, so thank you.


    I still feel like I need to say that my biggest issue with that suggestion though is that customer service could very easily say "working as intended," when so many players are reporting a drastically different experience with the treasure. Unfortunately my trust in Oasis has been hurt far too often to feel confident in that regard as well, I hope you can understand why I feel that way at the moment with all that's happened.


    Now once again nothing against you at all Jib, I really do respect how active you are in the community, and the suggestion still makes sense. A part of me hopes someone does exactly that and they discover whatever is causing the pulls to seem so erratic.


    I also hope that you can continue to be the voice of reason you seem to be, and that Oasis steps up to be the company we all wish they were. Thanks again for all your effort, and I look forward to maybe seeing some positive changes in the future.


Thanks so much! It means a lot to me as I do hope to be able to help you guys as much as possible. I have asked Oasis on the communities behalf about the Treasure Pulls and it isn't just "working as intended" but it has not changed before or after the Naruto 3.0. I do understand your mistrust and if you guys ever do run into any problems, make sure to speak up about it. Or even contact me. It is best of course to have a video showing those pulls so that I could better assist you!


If there are ever any changes or update about Treasure Pulls, I will make sure to let the community know!


~Jib

  • Registered: 2017-07-24
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On 2017-08-06 21:29:15Show All Posts
13#
  • S.H.I.E.L.D On 2017-08-06 20:45:51
  • Jib like the guy before me said ..thank you..u are the most active and helpful in the forums but yesterday friend pulled 80 and didnt get anything but next morning got chojuro on a free draw... Now I want to believe u but something is def wrong with the treasure lol I pulled 120 so far nothing and like I said im gonna record my brothers pulls...and someone told me u guys have to have a server for testing stuff, you might as well get 150 scrolla there and try it urself..wont cost u anything. Like I said great respect and maybe this game will be better in time.

Thank you xD Also, if you have the time, do hit me up on Discord and send me those issues with your Server ID, In-game Name, and UID. I can make a list of all those affected. This might help out in the long run. I do notice some players saying they got it before an expected threshold while others say they still have not gotten it. All those who have pulled and has any issues, please give me the above mentioned information so I can write it all down and build a case!


~Jib


Edit: This is the Discord. I do understand that this isn't the most professional way of submitting information, but I'd rather be able to do something rather than say private message is currently down =p I hope you guys understand! Hopefully private messaging comes back soon, if it does, you guys will be the first to know!





This post was last edited by Jiburiru on 2017-08-06 21:32:15.
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