Hi! Like I replied on the other post, there was no change with the Treasure pulls. We have advised those who were concerned to take a video just in case, but the Treasure was never broken to begin with.

If there was a bug in your particular case, I recommend you to contact customer support directly so that they can assist you. Customer support can be contacted directly via Support on our Official Webpage found here. Or they c*so be contacted directly via Discord found here.

I do understand that sometimes something might have went wrong depending on cir*stances and we will be able to investigate based on a case by case. I hope that helps! If you find any difficulty, I c*so be reached on discord!

~Jib